Thank you to Helene for a seamless transaction with nothing but open dialogue and great service right through to settlement day.
Thank you to Helene for a seamless transaction with nothing but open dialogue and great service right through to settlement day.
I felt relaxed with Helene in control. She, communicated clearly and openly each step of the process which included results of 'open house' each week, she explained the market trends which gave me much confidence in her ability to get results and enthusiastically provided guidance and direction when the house didn't sell as quickly as expected.
We loved Helene's friendly, responsive & professional approach, she made a difficult situation simple and casual. Communication was great and her honesty was most refreshing. Nothing was too hard for Helene, we always felt like we were her number 1 priority. We would highly recommend Helene to anyone.
I cannot rate Helene highly enough...she was extremely quick to respond to questions and did exactly as she said she would...no spin...just up front and honest...she had to deal with the demands of the NSW Trustee and Guardian and did so promptly and efficiently...Helene was totally awesome and I have no hesitation in recommending her to potential sellers (and buyers)....She was like a dog with a bone and went above and beyond to make the sale as smooth as possible....Thanks heaps Helene...you are a true champion!
A frank and hard working agent who delivered a solid result under trying circumstances. I have already and would recommend Helene again. Thank you Helene for supporting us both during this period.
We loved Helene's perfect balance of professionalism while still keeping things very casual and super simple. What we loved about Helene was her honest and genuine approach in what she does. Helene is a straight shooter, we never felt like we were being sold to! Always timely and getting the job done Helene appeared to sell our home with grace and ease. We felt very comfortable throughout the whole process and as the sale was due to a separation Helene managed communication with both my ex husband and I very professionally and sensitively. The sale process flowed and we appreciate all Helene and her teams' hard work.
Helene was always available to answer questions or just chat about the property which helped us feel like we were making an informed decision. She also has great local knowledge of the area and a friendly and open manner.
Helene was a pleasure to deal with. Professional, tenacious, transparent and a clear communicator. Helene demonstrated that she listens, takes on feedback and where appropriate advises adjustments to the sales strategy. Good job Helene, well played.
For reasons outside of the control of Helene, the sale process ended up being more complicated than usual. At all times Helene handled all of the many steps with professionalism, objectiveness and a cool-head. I am without doubt that if it wasn't for Helene's involvement the transaction would not have happened. I cannot thank Helene enough for her assistance during the sale and after settlement.
Helene was a wonderful agent to engage with. Communication was great throughout the sale, everyone was up to date, she kept the process moving swiftly and was yet respectful that we had lives outside the sale. When notified that the property did not have OC Helene worked with council and third parties to ensure it was available for exchange. We were very happy working with Helene and as such have engaged her office to manage the rental of our new home.
I have always found Helene to be honest, reliable, professional and very easy to communicate with. Helene works very hard to achieve the best results. I would highly recommend Helene as she sincerely cares about her clients.
Helene made sure this sale occurred. She was very professional, was able to answer every question we asked, and didn’t pull the usual real estate sales pitch (which we have heard so many times). She appreciated our concerns and was able to put a positive twist to any of our concerns.