Helene and the team at First National Action Realty Ipswich have really looked after me well during the entire buying process of my home. They have been very professional in their service and have gone right out of their way, looking after all parties involved in ensuring a smooth transaction. I appreciate that they take into consideration all aspects of the transaction and looked after not just the sellers' side, but also the buyers' side. This is what great agency should be about...!

Helene is absolutely amazing at what she does.. any questions we had were answered and any probpems were solved asap.. very good agent

Extremely willing to assist all parties and get the sale over the line😃

After a rocky 3 months with another agent getting no results, I enlisted the help of Helene to sell my investment property. By this stage I was stressed out, had lost my tenants and was really struggling financially. Helene put my mind at ease straight away and had the house under contract within a matter of weeks (and for the price I wanted!). Along with Alison, they made the process smooth and stress free and went above and beyond to help with everything from fixing a broken garage door to dealing with plumbers and electrical issues. I cannot recommend this dream team enough.

I have used Helene and her team before and have had great results. This time she continued to provide excellent service through great communication, working with clients at all times and seeing through all aspects of the sale. I had another two real estate agents try to sell this property before and they failed - they were more hype than action and results. Helene breathed life into the listing and brought about a sale by matching the house for the purchaser and price for the seller resulting in a sale within a short period of time.

Extremely easy to deal with, very accommodating, excellent communication and timely follow ups. Would highly recommend Helene Shepherd.

We would not sell with another agent! Helene has sold both our homes, the first in four days and the second in five! But more importantly, she is a pleasure to work with and so very professional in the process (which is quite a roller coaster!) it runs smoothly and efficiently. And that is due to her knowledge of your property before she arrives for the initial meeting and the support staff she has behind her. Helene genuinely cares and I believe that's the difference!

Helene was great ... made the whole experience that much easier. I was kept up to date with regular feedback , there was regular open for inspection times and I received helpful feedback after each one. She went over and beyond my expectations ... highly recommend!!

Hi Helen Thank you very much for all the help you gave us when we struggled with our first home purchase. Also, a great thanks for warm welcoming to Ipswich region after the purchase was complete.

Helene made the whole process of selling our home easy from start to finish. Her honesty about the market, and her passion for our community stood out from the outset. We would highly recommend Helene to anyone else looking for an agent to help them on their journey.

Helene was an absolute professional and a delight to work with on purchasing our first home. She was always quick with a response to any queries we had and is very approachable to call at any time. A very soft natured woman who excels at her job 100%. We would definitely recommend her as a top real estate agent.

Helene Shephard and her team are the best Agents I have had the pleasure of working with. Follow ups and requests were always completed with care and professional attention. I highly recommend Helene for any realestate needs.