Hugh was very friendly and was always available to answer all questions we had. He was very helpful.

Hugh was very personable, had great communication and was incredibly easy to deal with. He answered all our questions promptly and made the process of buying a house very easy.

Hugh advised that moving was not easy! With an agent like Hugh who had a calm and measured approach, the process was certainly made a lot easier. Engage a good professional and that is what you expect. Selling your family home is a life event that you need someone you can trust and that is what you get with Hugh Francis.

I picked Hugh to sell my house based on an analysis in which I completed ranking him no#1 sales agent in the area. What I got was not only an agent in whom delivered a strong sales outcome, but one in whom was genuine with exceptional communication & personable skills. I highly recommend him to anyone selling.

Having Hugh as our agent was the best decision we made he got to know us personally and was in contact every day with what was going on. Our house went on the market on the Wednesday afternoon with fabulous photos and the best video ever! We were over the moon to have 35 people through on our first open and 13 final offers 5 days after going on the market. If you are looking for a awesome agent Hugh is your guy no need to look around! :-)

It has been a pleasure working with Hugh Francis on the sale of our home. Hugh's creativity, integrity and kindness has made the whole process a great experience. The day of the auction was a delight complete with coffee cart and Shetland Pony which made it a fun time and much talked about by all the neighbours and others who attended. We were very pleased with the result and very grateful to Hugh and Jay along with the other staff for their attention to detail and reassuring attitude. We had several delays in actually getting the house on the market due to family issues however, Hugh was always understanding and patient and never put us under any pressure. We have heard some negative stories of selling a home but we can honestly say that we never encountered anything that made us uncomfortable or doubtful about the whole process, least of all the day of the auction. We have no hesitation in recommending Hugh to anyone who maybe considering selling or buying a home as we are confident that he will always provide a high level of service and integrity to his clients. Every person he brought into our home e.g., photographer/video persons and his co-workers were all excellent and considerate to work with. We are very grateful to Hugh and all who were involved for making it such a great experience. - Graham and Susan McMechan

Hi Domenic I wanted to personally write to you to commend one of your team members for a more than exceptional job on the sale of our house in Rowville. Hugh sold our house last night in 3 Brogden Court, Rowville and from the time we initially met him, through wining the job through the vendor advocate, to the final hand shake last night Hugh worked well beyond what we could have anticipated for the presentation and representation of our home. He made an outstanding and fun video that was a real talking point, he was professional as well as fun and made it very easy for us to sell our home, which was very hard emotionally for us to do. I am not sure if you have a process to reward your teams for outstanding work but if you do I would want Hugh to be acknowledged for his work. I would like to thank Ray White and especially Hugh and the team at Wantirna for a seamless process, not to mention getting the price that we did for our home that was truly much more than we expected. Many thanks Sarah

We were very happy with the service provided by Hugh and his team. We found Hugh to be very personable and easy to communicate with. He was very professional in the way he conducted the sale of our home. We especially liked the fact that Hugh was not only the selling agent, but also the auctioneer on the day of the auction. This was one of the key reasons why we engaged Hugh's services. It meant that he knew all the buyers/bidders present on the day and their background. He wasn't an auctioneer just simply going through the motions. We were very pleased with our result and would certainly consider engaging Hugh's services again in the future.

We would like to say a huge thank you to Mr Hugh Francis and his team for handling the sale of my grandmother's estate in a prompt and timely manner. She sadly passed away last August after a long battle with cancer and it was extremely difficult for my family to part ways with the beloved family home now filled with so many memories. But Mr Francis and his team handled the auction with sensitivity, empathy and professionalism from start to finish. Always ensuring to maintain contact with my father throughout the process and exceeding our expectations at the final sale. We will have no hesitation recommending Team Francis to other family members and friends and would definitely use their services for any other future estate purchases and sales. Kind regards.

Great to deal with. Is honest and knows how to negotiate and exceptional amount of effort.

Hugh and his team discs great job

The process from start to finish was fantastic! Extremely approachable, down to earth yet very professional, highy recommended! During the whole market campaign, a few offers were presented to me, one though, which was offered to be only a couple of days before auction had me very tempted to accept. Hugh & Liz advised me to run the rest of the auction campaign, which in return had the auction achieve an even better result! Thank you again, couldn't be happier.