From our first meeting with Hugh Francis we felt he actually cared about us and our house. Living in our home for near on 35 years and had never sold a house before, he kept us informed every step of the way. He made us feel comfortable having the auction and trusting his professional experience and the process. He did not diaappoint! What a great auctioneer, raising a dying crowd into a full on price battle. Needless to say how happy and grateful we are.
Hugh impressed us with his knowledge of the market and comprehensive reports on activities undertaken to sell our property. We liked his friendly and approachable attitude in answering our questions and requests. We would highly recommend Hugh as the agent to use for anyone looking to sell their property.
Hugh worked tirelessly for our family to get every dollar in what was a hard fought auction. Promised a good campaign and delivered, we are very thankful for all the time and effort from Hugh and his great team. Thanks again
I worked with Hugh Francis on the recent sale of my property. Hugh had sold me the property 10 years ago and I remembered him to be knowledgeable, friendly and professional so was keen to engage him again, 10 years on, to sell the property on my behalf. In saying this I met with 4 other agents after my initial discussion with Hugh to get a feel for the market. I found them lacking and was very confident in my decision to engage Hugh and the Ray White Forrest Hill team. He certainly did not disappoint; professional, knowledgeable, candid and genuine I felt well informed and supported throughout the sale process. Professional skills aside Hugh is warm, friendly and authentic in his interactions which was lovely for me as the vendor but also clear in the relationships he built with potential buyers. Suffice to say auction day was a success, I've stood at a number of auctions and really appreciated the skill and wit Hugh demonstrated, all to my benefit which is is essence the whole point! Could not recommend Hugh more highly.
From the first meeting with Hugh Francis we were confident that Hugh and his team would achieve the best results for us. Hugh and his team, accomplished, what we expected..overestimated price and we are more than happy with their service .. Very personable , appreciated their professionalism ! Would totally recommend Hugh Francis.
We rang Hugh about a property and he promptly called us back and went out of his way to show us the property. Since then he has always returned our calls and has been very professional
The whole experience was worry free. Everything aspect was explained. We were constantly updated/advised of interested potential buyers At no stage were we concerned On day of auction agents went above and beyond to get us the best price The most important thing to us was the total honesty we received Would highly recommend Hugh Thrilled with outcome
We chose Hugh after meeting with other agents and deciding that Hugh was a great communicator, had clear relevant knowledge of properties in our area, and gave us a realistic valuation of our home. Both Hugh and his colleague Michael were always professional, punctual, and worked hard to get us the best outcome at auction. Very happy with our choice of agent and would certainly recommend to friends.
Hugh is an expert in the local area. He has great market knowledge. He is professional and committed. Hugh is also a very experienced and skilful auctioneer. It was a huge bonus to have Huge as our listing agent and auctioneer. Hugh always has his client's best interest in mind and in the end achieved a result that we could only dream of. It was a very emotional journey selling our first home after living in it for 20 years. Being our first time, we were also extremely nervous. But we are very grateful to have Hugh with us. He was calm, patient, caring, compassionate and very supportive throughout this emotional roller coaster. We simply can't thank him enough. We would highly recommend Hugh to anyone planning to sell.
Hugh has an unimpeachable work ethic, stemmed from a completely honest disposition. He was always transparent in our discourse, and never once led us to believe the unimaginable was possible. Being first-time sellers, Hugh guided us throughout the entire process with patience, warmth and an extremely deep knowledge for the industry. We placed our full trust in Hugh & team, and it worked out wonderfully for us. I would recommend Hugh Francis to anyone. Definitely one of THE best in the business
Easy to deal with, results driven with exceptional communication. Have sold 2 of my properties with Hugh and his team, and will extremely happy with the process from start to finish.
Hugh, sold a home rather than just selling a house. He respected me and, recognised the challenges of selling a property when you are an inexperienced, solo vendor. It is evident that he is a caring human and he loves his dogs, which to me, tells you a lot about a person. Speaking from experience, you don’t always find these qualities in agents. Thank you, Hugh, for caring enough to sell my home as a home, and not as a house.
