Thank you so much Ian for your professionalism, caring and personable attention in helping Luke and I purchase his villa. You kept us informed throughout the process and answered every question I asked (as silly as some were) Luke loved you presenting him with the keys to his new home, he was "thrilled" and loved the gift bag you gave him. thanks again Ian, Donna.
Ian was very professional and accommodating from the very first encounter when he inspected my property to list it for sale. He communicated well with my tenant, the managing agent and myself. After each open home he followed up the people who attended and gave me feedback. In negotiating the final price he was excellent and I was very happy with the outcome. He went above and beyond his duty as an agent to assist the buyer whilst awaiting settlement. I would highly recommend Ian as an agent to sell your home.
I asked a simple question about the nbn service. Within a couple of hours I received photos of the set up from inside the apartment before I could even ask. Great agent to go out of his way to help me. Highly recommended!
Ian's expertise and insights when I was purchasing my first home comforted me knowing I had someone to assist me with the whole process, not limited to just purchasing the property. Living in Sydney, I visited Ian in his Coffs Harbour office where he ran through a number properties for me to visit. From this, Ian helped me gain a greater understanding of the area and what comparable properties looked like. Even once the sale was completed, Ian has been answering any questions I have plus being so far away from Coffs Harbour, this gives me great confidence. Ian clearly has a passion for property and I highly recommend him especially for first home buyers.
Professional and personal, answered every call and question. A very painless sales in record time. To say I was very pleased with everything is still an understatement. Cheers Ian and thanks
Ian went above and beyond to help us purchase this property he gave great advice and direction as to how to secure things properly he has a great relationship with conveyancers and didnt pressure us in anyway. He met with us any time and he followed through with requests he was great.
From the initial house assessment Ian laid out a plan for sale. Detailed what areas needed attention to maximise sale potential. Throughout the selling process Ian was always in contact and keeping us in the loop. Despite a declining property market we managed to sell for a fair price. A seamless process and I would highly recommend Ian’s services.
Ian Bensley and the First National Real Estate team have been amazing during the process of selling our house. They have offered great service and support. I recommend them to everyone. Thank you for your help team!
Any questions I had was delt with quickly & professionly as it had to be done mostly by phone which I appreciated!
Ian was professional and always stayed true to his word from day 1. His communication was 100% and his knowledge in realestate is nothing short of amazing. He did everything he could to keep both parties in the loop and looked after upon the sale of the house. I highly recommend him to anyone wanting to either sell your property or purchase one :)
Ian knew the market and was honest about expectations to sell
