Ian sold me my first apartment. He was the best agent I had come across during the lengthy period that I had been looking, probably over 2 to 3 years. Ian was upfront, honest, has a brilliant personality, and was simply the most genuine agent I had the privilege of dealing with. Could not rate him higher. The experience of getting to the point of purchasing the apartment was actually enjoyable, and the large, if not the only reason for that, was because I enjoyed conversing with Ian, never felt like I could not ask a question, and always felt like I would get an honest response. Ian was a fantastic agent and I would highly recommend him for anyone buying or selling.

Ian has managed my investment properties exceptionally over the last ten years and I immediately wanted Ian and his team to sell my own house when it was time. I can trust Ian and his team's expertise, professionalism and insight. Ian made the process clear, straightforward and without stress. He kept me informed at all times about the process, the market, expectations. He provided excellent contacts for styling, repairs and all the help needed to present the house to market. He treated potential buyers with kindness and respect, and built rapport and trust. I would highly recommend Ian and his team at Exchange.

Trying to renovate and sell a property in Sydney when I was based in Adelaide would seem to be an impossible task. However with Ian’s help and knowledge of everything concerned with the task it was possible. He did a marvellous job with cleaners,repairers, and all the other bits and pieces with getting a virtual wreck ready for sale, then selling it. Well done Ian and I am very grateful.

I would highly recommend Ian. He was very professional, knowledgeable and extremely helpful. Communication was excellent, always responding in a very timely manner, which I also greatly appreciated. Also super hard working and went out of his way to ensure a smooth exchange process, even on a Sunday! He really made my first home purchase as easy and stress free as possible.

The management of the sale of our property was managed in a highly professional, positive and proactive manner by Ian and his team. We were communicated with regularly at each step in the process, which gave reassurance.

Ian has the perfect business. Not too big and not too small that he manages with a loyal and dedicated staff. Always quick to respond to any of my questions and provide constructive and considered advice. While Ian was in charge of my old family home in Newtown I honestly felt he was more concerned about the place than I was. Having owned the house for 40 years the decision to sell was difficult but Ian was the perfect agent. He laid out a carefully considered plan of how to sell and all I had to do was follow it. It all worked just as Ian said it would. I felt involved and in control through the whole process with all my questions answered clearly and professionally. Ian is clearly a very good agent and I am to happy to recommend him.

We were very lucky to have been introduced to Ian Comyns in 2011 to take over the management of our Sydney property while we were living overseas. Ian’s and his team are everything you want in a managing agent, complete professional oversight reassuring us that we had our investment in the right hands. When it came to sell the property in 2021, we couldn’t have been more pleased! Ian arranged for competitively priced offers to have our property reconditioned and beautifully styled and brought in a fabulous photographer and videographer to showcase our property, which help make it more appealing to a large group of potential buyers. Ian’s marketing team is top notch! We received records amount of interest on the first day the property went on the market, thanks in large part to Ian’s incredible work and advice. Even with the Covid movement restrictions, Ian guided grizzled investors and nervous first-time buyers through the property eliciting interest and evaluating their potential at the end of each day with a phone call status. It was very easy to agree a selling strategy as Ian is close to the market and gave great advice to achieve best value. On the day of the auction, Ian and his sales team did a fantastic job on driving the interest in our property, resulting in a sale price that exceeded our expectations. We had a great experience over a decade-long relationship and would have no hesitation to recommend Ian and the team at Exchange Property Sales and Management.

Ian was very clear and communicative throughout the pre-auction period. I was quite impressed that he's taken the time to understand potential buyers' situation and purchase criteria - addressing questions with ample explanations. On auction day, Ian kept good contact with myself and my buyer's agent. Overall, I feel that Ian's service level as a seller's agent ought to be commended!

Ian has been absolutely wonderful both through being my managing agent renting the property through to selling. I live in another State and Ian went above and beyond dealing with the tenants and preparing the property for sale. I trusted Ian and his team 110% through the whole process. Fast, efficient and surprising result. I would almost buy another property in Sydney to be able to deal with Ian again. Thank you so much!

Ian was extremely helpful, communicative and friendly throughout my whole experience with him. Quick to respond to any queries and requests which made the whole process much easier.

Ian was knowledgeable about the real estate market and processes and guided us through the requirements in a step by step manner. We were kept informed of new developments as they arose and never felt pressured or compromised. He addressed all of our concerns and took our feedback on board. We have had quite a few dealings with real estate agents in the past, and wish they had all been like Ian.

Ian has been my rental agent for this and another property for 10 years, and also managed the recent sale. I've always been impressed by Ian's professionalism, industry insights, and commitment to his customer. Nothing is too much trouble - I live interstate and Ian and his team have helped in everything from bringing in items to improve the apartment presentation for inspections, through to organising the removal and collection of furniture. Ian navigated the sales process expertly to reach the sale price that I was looking for. I couldn't recommend Ian and his team any higher.