Ian had the plan of how the timeline would unfold, and managed the paperwork in a timely manner. I have no experience in real estate, and felt Ian was experienced and trustworthy. He knew what were realistic expectations, and made every effort to surpass them. He was aware of the market conditions, and gave us confidence. Ian contacted us after every "Open For Inspection" and shared the facts and his impressions of how the level of interest was unfolding. His choice of John Morrisbey as auctioneer ensured a great result. Thank you Ian.

Ian McLennan has been an exceptional support to me over buying and selling. He understands my situation and understands the need for personal support through out the whole process. I would not hesitate to recommend Ian and I only have felt that I could sell with that support knowing that Ian would lead the team. He is straight forward and always clear as to my responsibilities and Jellis Craig's responsibility to me. Would not hesitate to recommend him and his team.

Ian had introduced himself to me at an auction and the proceeded to say hello to me by name for the next two years. At every open for inspection he was professional and had a very good knowledge of each property as well as the area and what the area offers.We chose Ian as our agent as he was friendly, knowledgeable and displayed this with each potential client. He worked very hard on our property as it was passed in at auction. Ian was on the phone to me daily and had the house open most evenings. Within five days Ian had secured a sale and was signing contracts at 9.30pm at night. Very committed!We would recommend Ian to all.

We could not fault Ian and Danielle's handling of the sale by auction of our family home. They were at all times professional and their communications with us were prompt, accurate and detailed. We were kept thoroughly updated throughout the marketing campaign and were given weekly written status reports. Ian and Danielle offered useful advice to assist us in maximising the sale potential of our home. In the week leading up to the auction we had a lengthy meeting with them and also the auctioneer (who had attended more than one of the Open for Inspections to become familiar with our home) so that we were fully aware of the process of the auction and the likely scenarios. We have no hesitation in recommending the services of Ian and Danielle.

Selling a family home is a stressful experience. I found the process was helped by Ian as he had excellent market knowledge. He listened to what I had to say, considered my point of view and gave the advice I needed. His sense of humour also helped! The recommendations for a stylist and gardener were very helpful as I was able to present the house at it's best. Your house is not only a huge financial investment it is also your home. You need people that are sensitive to this, listen to you and can guide you through the process.

Ian ensured as smooth a process as possible in the selling of our Glen Iris home. The house passed in at auction, yet sold three days later thanks to Ian's negotiation skills. All round a very positive experience!

I would highly recommend Ian as an agent. I was thoroughly impressesd. He made the whole process of selling my house very stress free. He keep me up to date every step of the way, and in the end we had a very good result. Extremely happy.

Ian was always professional and worked hard to sell the house. He really knows the business and did a great job!