Ian's profile

Ian's reviews

  4.8  
Ian has 78 reviewsacross 16 different locations, showing 12.
over 5 years ago
Simply Fantastic !!

Ian was simply fantastic with the sale of our property, he made what could have been a stressful and difficult process smooth and seamless. Ian is very knowledgeable, thorough and approachable. From the time he appraised our property to the time it was sold, Ian was truly professional and guided us through all the steps required to achieve a successful sale. Not only did Ian manage to sell our property within 2 weeks, he also achieved an offer that was above our expectations. I would highly recommend Ian, he is undeniably the best agent we have dealt with so far !!

over 5 years ago
Highly recommended

From my first contact with Ian I was impressed by his detailed appraisal document as well as his very helpful advice in the 2 month major renovation of our investment property. Ian has excellent professional and warm relational skills. He kept us well informed in the sales journey and achieved an offer that was most pleasing to my wife and I. The photos and video presentation by Ian and Ruma were outstanding. I have no hesitation in highly recommending Ian and the First National team.

almost 6 years ago
SOLD in 24 Hours during COVID!

I have bought and sold houses and I have never had the honour of having such an amazing agent like Ian. During covid times he sold my house for more than I expected within 24hrs of it being on the market. He went above and beyond! He even offered to help me get the house ready for sale, by cleaning and mowing lawns, as he new I was doing it all myself. He is caring, gentle and knows how to get the best possible price. Even after the sale, he was still asking if there was anything else he could do to help. I cannot sing his praises high enough! AMAZING!

almost 6 years ago
Great result in challenging period

Our experience with Ian throughout the sale of our property has been excellent. We entered the market at the beginning of the COVID 19 impacted market conditions, which was challenging given the various restrictions being put into place through the period. At all stages, Ian’s market knowledge and ability to advise us on current status and expectations was fantastic, and he guided us the process with outstanding levels of communication and engagement. At all times we were confident that Ian was working with our best interest at heart and working towards a successful outcome. I highly recommend Ian and the team at First National Real Estate North Western.

almost 6 years ago
Ian helped us buy our first home!

Ian was always just a call away. Very patient and accommodative, be it multiple inspections or valuations. Provided timely updates that helped settle matters on time. Overall it was a breeze dealing with Ian and his team. Thank you!

almost 6 years ago
An excellent experience

We bought a house from Ian a few weeks ago and the process has never been smoother for us . He is very helpful and made a stressful experience of buying our home a breeze. He has a very quick response time and went out of his way to help us with our home. Next time we need a real estate agent we know where to go!

almost 6 years ago
Fantastic Agent - Amazing result from a dedicated agent. No one will work harder, I promise!

Ian worked harder for me than I could have asked for, and got me exactly the result I was after, despite the COVID-19 Pandemic. I actually got the price I was hoping for even before the virus affected the market and open homes! He worked tirelessly, and maintained excellent communication, as well as provided frank advice when required. I felt secure throughout the entire process, and every step of the way I was confident that he was working towards our shared goal. He wasn't concerned with getting the property sold prematurely, but instead had a clear plan of how to achieve the absolute best result, and then put in the hard work to achieve it for me. Ian is incredibly trustworthy, willing to work hours I could have never expected him to, and truly excellent at his job. He is driven to make sure his clients are happy and will do everything in his power to see your sale successful. He's one of the rare agents that really gives the industry a good name.

about 6 years ago
Simply the BEST!!!!!

Ian is a true professional. From the time he appraised our home, until the time he sold it, he always had a confident and professional outlook. Even in difficult Coronavirus times, Ian still had a steady stream of prospective buyers coming through and was always positive of a good outcome. Ian proved to be an excellent negotiator and a great communicator, always keeping us informed of any progress. Ian is honest, reliable and trustworthy, and we would have no hesitation to recommend him to both sellers and buyers alike. Thanks again Ian, for a job well done !!!!

about 6 years ago
Great and rare experience while buying our house

Being a first home buyer can be very daunting, and we relied on Ian for a lot of guidance. He provided answers to all our enquires with utmost patience and professionalism. He was prompt in his responses and we didn't feel like we were left to alone at any point in the process as we received continuous updates on our property. He was part of our celebrations and we felt we were well taken care off.

about 6 years ago
Professional and Diligent Service

We found Ian very professional, with a keen knowledge of the local property market. He was readily available through the whole sale process and offered solutions to overcome any difficulties. The advertising promotion of our home by First National Western was expertly handled and the Open Day ran like clockwork. Ian’s excellent negotiation skills exceeded our expectations of a successful sale price. We would recommend Ian and First National Western to anyone looking to sell their property.

about 6 years ago
Very friendly and supportive

From the time I met Ian, he has helped his best to find the right house based on our needs. He has good knowledge and understanding about the market and has informed us personally about Off market sales in advance. After signing the contract he accepted our request many times for further inspections and organised well with the previous owners. He has a diplomatic, professional, friendly and smiling approach to his customers.

over 6 years ago
Excellent agent

I found Ian very helpful in the purchase of my home.

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