ils' profile

ils' reviews

  4.9  
ils has 79 reviewsacross 9 different locations, showing 12.
over 6 years ago
Ultra professional and caring real estate agent.

Team Townley are highly professional and really know their marketplace. They were our only choice for the task of selling our father's house which needed to happen quickly as all family members involved live interstate. The way they presented their market appraisal and prospects of selling at the time was simply first class and we immediately developed confidence we were with the right agent. Ils and Ian took on the task of presenting the house as soon as we cleared it out and we all went back home. So it was up to them. The final presentation of the property in the digital marketplace was brilliant and we accepted an offer above their best estimate, on the first day of inspections. To our own credit may we say, we took note of all of their advice and simply carried out what they suggested we do. All of the liaison with the conveyancing team and the local utilities companies was also very professionally handled. The property sale settled on schedule and our father is now safe in aged care. (This is the most well earned review I have ever written). Thanks so much to Team Townley.

over 6 years ago
Good experience

Would recommended Ils and Ian from all properties, very professional, sold our property in a timely manner

almost 7 years ago
Absolutely the best Agents and Agency

We are so grateful for the support help and care we received from Ils , Lisa and the team. We have had bad experiences from another agency and were so scared, however you understood and took your time to assist us in any way possible. It was a great experience working with you, the way you conducted yourself and how you managed the sale was excellent. The way you handled very nervous sellers should be commended. The skills you displayed and the knowledge of the market is tops. All the paperwork is top quality and very useful. You definitely know your business, especially the area and your clientele. Whether Australian, Asian or South African you were able to assist and support. Thank you so much for everything. From the beginning until we moved and thereafter. You are top quality people, friends and agents. We will def recommend you to all our friends and colleagues.

over 7 years ago
Honest, professional agent

Determined, friendly and worked tirelessly until we reached the desired outcome. Not afraid to use her knowledge & provide her opinion on price, other agents i interviewed did not.

over 7 years ago
Great Agent says it all

Very professional agents who kept us informed at all times and guided us in ways to maximise the sale price.

over 7 years ago
Amazing communicator and committed agent

Ils kept us up to date every step of the way and did everything she could to sell our house ! Even when we sold her service was exemplary and we very much appreciate all her hard work We got a great result and would thoroughly recommend Ils to anyone wishing to sell their home

over 7 years ago
Excellent modern professional service

Im not fancy with words and such, I can say, that this lady has put the honesty and friendliness back into the real estate game, If you truly want the best in the business, you can not go past iLs Townely. Regards James Wilson...…….

over 7 years ago
Great agent

Complete satisfaction in purchasing our new home. She made the whole process smooth and relatively painless with her high level of communication with us at all times. She is so kind with us and her genuine and understanding nature was really appreciated.

over 7 years ago
Could not be happier

We could not be happier with the services provided by ils and Ian. Every point discussed during our original meetings were delivered in a timely manner and with professionalism. Their knowledge of the market in Parkinson area was second to none and ultimately made for a smooth, quick and successful sale. Thanks again.

over 7 years ago
Excellent Agent

When we decided to sell our home Ils was our only choice as an agent. She initially sold us the property 13 years ago and kept in contact over these years. Ils and Ian were very professional and thorough in their approach right from the start. We liked the way they were open and upfront with the information and process of listing and presenting our house to the market. Their communication was continuous letting us know everything that was happening during the process, we were never left in the dark. Ils worked hard to promote and achieve our sale ($28,000 above listing price) within 10 days of first listed which showed the continuous efforts made in communicating with prospective buyers. Once again thank you.

over 7 years ago
Excellent Selling Experience

Ils and Ian’s local market knowledge and experience was invaluable and they kept us completely updated through every step of the sales process. They made themselves available to us for confirmation of the smallest of details, making us feel like we were never an intrusion, even after the completion of the sale. Mark and I can not recommend Ils and Ian highly enough.

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