Jacinta and Toby from The Agency, Kirra were great to deal with when we were purchased our property. They were relaxed, friendly and genuine (unlike a few agents we met recently) They communicated well, keeping us in the loop as needed. We were living in a caravan whilst searching for a property and had to take our dog just about everywhere with us. This was not a problem for them, in fact they welcomed our dog as much as they welcomed us which we appreciated greatly as she is part of our family. We definitely recommend engaging them if you're looking to sell your property or for whatever real estate requirements you might have.

We'd been disappointed by other agents we met when we bought our house due to a lack of follow up and communication. It felt like we weren't valued as clients. When it came time to sell we were concerned about who to entrust it with, until we met Jacinta and Toby. Their level of professionalism, follow up, communication & authenticity meant we gave them the chance. And they far exceeded our expectations, setting a suburb record! They're the only agents to use if you're looking to buy or sell.

From the moment I decided to sell my property, they made the entire process seamless, stress-free, and even enjoyable. Their professionalism, local market knowledge, and attention to detail were evident at every step. Jacinta and Toby were always responsive, keeping me updated and answering my questions promptly. They took the time to listen to my goals and really understood what I was looking for in a sale. Their marketing strategy was spot-on, showcasing my home in the best light possible and attracting the right buyers. They went above and beyond, handling all aspects of the sale with care and precision. If you're looking for a dynamic and reliable team to sell your home, I can't recommend Jacinta and Toby enough. They are truly exceptional real estate professionals!

I thought living in Sydney and selling a property on the Gold Coast that was subject to Queensland Probate procedures would be difficult but not so thanks to Toby and Jacinta. Their liaison with myself, legal representatives and especially the buyers made the whole process flow smoothly. I'm glad they were recommended to me.

We engaged Jacinta of The Agency, Coolangatta to sell our Banora Pt investment property. She was thoroughly professional and an excellent communicator, which made a potentially difficult process of dealing with a tenanted property to get photos and open days smooth sailing for all concerned. This resulted in a happy outcome for all parties. Sold in less than a week. Highly recommended!

Would recommend very helpful

Jacinta and Toby at The Agency successfully sold our investment property unit last week in Tweed Heads West. Our interactions with Jacinta and Toby were always personal, warm and professional. They gave us valuable and expert advice on what work to do or not do before the sale. They estimated a price range and the unit sold at the first open house at the maximal end of the range. We were thrilled as the sale price exceeded our expectation. Jacinta and Toby were great at communicating every step of the way, promptly and efficiently. As we were travelling during this period, they were flexible with call times. They attended to the minor repairs required prior to the sale swiftly. We have sold a number of properties throughout our lives - and this was the definitely the most painless and swift one of all - and indeed pleasant! Jacinta and Toby were great in their communications at every step pre / during and post sale - and importantly, were very respectful of the long term tenant we had in the unit. We felt supremely confident of them communicating with the tenant for pre-sale inspection, open-houses etc... We can't recommend Jacinta and Toby at The Agency highly enough.