I recently engaged Jack Ho and his team to sell my property, and we would like to share my honest feedback about the experience. Overall, we found their service to be satisfactory. Selling a property can be a nervous and emotionally demanding experience. Lot of factors can come into play and some maybe beyond your control. Jack and his team displayed a decent level of professionalism and a good understanding of the local real estate market. They were responsive to our initial inquiry and demonstrated a good knowledge of the selling process, which was reassuring. During the listing process, they provided us with valuable information about pricing, market trends, and comparable properties. Jack also gave us recommendations on areas on the property that needed improvement to attract potential buyers and fetch a better selling price. He also provided referrals for the improvement work. All the referrals did what was expected of them. Some we would gladly recommend to others while some, we would only use once. This is more of a feedback to Jack and his team rather than a complaint. However, there was a particular area where we felt the service fell a bit short. Firstly, while they did bring potential buyers to view the property, we felt that the marketing for our home could have been a bit better. We ended up with only one serious buyer at the auction. We sold our property but below our reserve price - which was set in consulation with Jack. It is hard to tell if location was the main factor and/or other factors deterred the potential buyers. We still feel that Jack and his team did their best but some of these factors were beyond their control. In conclusion, my experience with Jack and his team was fair. They possess the basic skills and knowledge required for the job. I would still put Jack and his team on your shorlist of top agents in the area.

I am writing to express my heartfelt gratitude for the exceptional service provided by Jack Ho and his remarkable team during my recent property acquisition in Cherrybrook. Their collective expertise, professionalism, and unwavering dedication truly set a new standard in the real estate industry. From the initial consultation to the finalization of the purchase, Jack Ho and his team exhibited an unparalleled level of commitment, ensuring that every aspect of the transaction was handled with utmost care and attention to detail. Throughout the process, their prompt communication, transparency, and tireless efforts in addressing any concerns or queries I had exemplified their commitment to customer satisfaction. Their personalized guidance and valuable insights made the entire experience not only seamless but also truly enjoyable. I would like to extend my highest recommendations to Jack Ho and the entire team at Murdoch Lee Estate Agency for their exceptional service and unwavering support. They have undoubtedly set a benchmark for excellence in the real estate sector, and I am genuinely grateful for their invaluable assistance.

Our journey with Jack started from his voluntary visit to our property at the beginning of the year. We were impressed with his insightful observation to the market and rich experience in the real estate business. Couple of months later, when we decided to put our property on the market, Jack was the first agent we thought of and the final result proved we were in good hands. Along the way, Jack and his team made everything nice and easy for us. With his effort, we were able to complete all the pre-works in a well-planned schedule and our property was ready to go to the market within 1.5 weeks. During the sale period, Jack provided us instant feedback and constructive advice after each open inspection. More importantly, Jack brought us confidence when there were ups and downs, so we could be able to stay calm and make right decisions. You always need a veteran to take the helm when you are sailing a boat in the big ocean. And Jack is this key person to ensure you get your desired outcome. We highly recommend Jack and Murdoch Lee to anyone planing to purchase/sell a property in hills areas.

bought a house in box hill through their friendly and professional stuff, efficient process, very satisfied.

Honestly and always truth to tell you what was going on and offered his opinion after house open day. Got a good result.

Jack was a very easy person to deal with. He demonstrated good market knowledge and professionalism. Excellent communication skills and considered advice on the price expectations. His team did a first-class job. Very enthusiastic and energetic with a positive approach. I can thoroughly recommend Murdoch Lee as a results orientated real estate agency.

Jack Ho is undoubtedly the leading agent in the Hills area. A consummate professional and great communicator. Responses were instant; nothing was too hard, and all the stress was removed from the process. Dealing with Jack and his team was an absolute pleasure. I am very pleased that I chose Jack to sell our house. Jack had our best interests at heart right from the start. I truly respect his honesty, integrity, and transparency. We are in the business of building and construction and will only use Jack Ho in the future. Thank you, Murdoch Lee!

Agent Jack Ho surpassed my expectations in selling my house. His strategic approach, attention to detail, and commitment to securing the best deal were truly impressive. I couldn't be happier with the results and highly recommend Jack Ho for anyone in need of a top-notch real estate agent.

I was very impressed with the work that Jack did for my sale. He was able to get many people interested and I was amazed at how many contracts were asked for. He was able to obtain a sale which was a street record.

With his superb market knowledge and professionalism, Jack Ho did an excellent job ! We are satisfied with what he did for us, including suggesting the necessary renovation and several times inspection during renovation till we present a good look of the house to the market. We are also happy he kept us informed the feedback after each weekend open inspection and talked with most potential buyer. We would like to ask him to be the seller's agent if we have property to sell in the surrounding suburbs or recommend him to friends.

Jack is professional and trustable. Honesty and trustable is a name card for a good agent. I met a lot of bad agents, who lies, cheats and play tricks or not professional during the property purchasing process. Jack is a different one. He is honest and trustable. thanks Jack.

An excellent agency in the Hills district. Jack had tremendous selling experience and explained in every detail during the sale process. Responsive to all our messages and queries, very polite and kept us up to date throughout. We had full confidence with Jack and his team to deliver a great outcome for us. He did not disappoint us. Highly recommended!