Jack (Jianjie)'s profile

Jack (Jianjie)'s reviews

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Jack (Jianjie) has 280 reviewsacross 30 different locations, showing 12.
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Jack (Jianjie)'s qualities as told by our client reviews: detail-oriented, honest, reliable, hard-working, clear communication, responsive, local expert.
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Buyer review
Responsive, accommodating and approachable
7 days ago
Responsive, accommodating and approachable

Jack helped us secure our dream home in Baulkham Hills. He was highly responsive and always accommodating of our requests. We wanted to organise a last-minute inspection of the property, which Jack was happy to organise for us. He is approachable, friendly, and professional throughout the entire process, making everything smooth and stress-free. We truly appreciate his excellent service and would highly recommend him to anyone looking for a reliable and helpful agent. Mahesh & Thilini

Seller review
Exceptional Agent Who Delivered an Outstanding Result in a Tough Market
8 days ago
Exceptional Agent Who Delivered an Outstanding Result in a Tough Market

We cannot recommend Jack highly enough. From the very beginning, his attention to detail stood out. His preparation of our property was thorough and thoughtful, from presentation and styling advice to marketing, and it made a real difference to how buyers responded. Throughout the entire sales process, his communication was clear, honest and transparent. We always knew exactly where we stood, whether it was feedback from inspections, buyer interest or strategy updates. He never overpromised, and he made himself available whenever we had questions, which gave us great confidence and peace of mind. Sydney’s property market has been challenging lately, yet he remained calm, determined and resilient. He adapted his approach as conditions shifted and kept the campaign moving with real professionalism and persistence. The result speaks for itself: we achieved an excellent outcome, and the buyer even waived the cooling-off period, giving us a smooth and certain sale. Jack is not only highly skilled but also genuinely caring and trustworthy. We are so grateful for his hard work and would not hesitate to use him again or recommend him to anyone looking to sell. Thank you for everything!

Buyer review
Absolute professional who went above and beyond
30 days ago
Absolute professional who went above and beyond

We have just purchased our new home with Murdoch Lee, and Jack’s support was instrumental in making this happen. He was very professional, very responsive, always willing to listen and help, making our first home purchase stress-free. In our search for property, we met many agents, and Jack really stood out. We highly recommend Jack to anyone looking to buy.

Seller review
Exceptional Result in a Challenging Market
about 1 month ago
Exceptional Result in a Challenging Market

I highly recommend Jack (Jianjie) Bi from Murdoch Lee Estate Agents. Especially in the current challenging Sydney property market downturn, Jack's exceptional professionalism and dedication truly stood out. Throughout the entire process, he was incredibly hands-on, investing an immense amount of his own time and energy to ensure everything was perfect. Thanks to his strategic approach and hard work, my property was prepared and brought to the market quickly, leading to a remarkably fast and successful sale despite the tough market conditions. If you need a reliable, hardworking agent who delivers results when it matters most, Jack is the one to trust!

Seller review
真心推荐,值得信赖!
about 1 month ago
真心推荐,值得信赖!

我的这套房子由于物业的问题,本身条件不算占优势,挂牌之后成交难度比较大。非常感谢Jack全程尽心尽力,前后推荐了很多组客户,多次遇到客户看后不满意、谈不成的情况,Jack也没有敷衍放弃,持续帮我匹配新的客源、积极沟通协调,耐心对接每一轮谈判。整个过程专业靠谱,做事踏实负责,沟通及时到位,最终顺利完成房屋交易。真心推荐,值得信赖!

Seller review
The agent was patient and helpful, but his understanding of my property was limited
about 2 months ago
The agent was patient and helpful, but his understanding of my property was limited

Jack assisted me in selling one of my investment apartments in Castle Hill. Due to market conditions, the sales process took approximately six months from January 2026 before a buyer was found. Throughout the campaign, Jack provided frequent updates on my property and was always patient in answering my questions. I appreciated his communication and willingness to keep me informed. However, I found that his understanding of my property and some aspects of the settlement process were lacking. In May 2026, Jack provided a comparison with a recently sold unit in the same building and advised me to consider reducing my asking price. He explained that my property had a smaller bedroom and a smaller internal area than the comparable unit. After reviewing both floor plans myself, I discovered that my unit actually had a larger internal area and a larger bedroom. Given that I had paid for a professional floor plan to be prepared and that Jack had arranged this on my behalf, I was surprised that he was not fully aware of the size and specifications of my property after marketing it for four months. This raised concerns about the accuracy of the pricing advice I was receiving. In addition, two days before settlement, Jack contacted me regarding the final inspection. He explained that he had been unable to reach the tenant and asked whether the managing agent could open the property for the inspection. He mentioned that the tenant had informed him approximately two weeks earlier that she might be travelling overseas for her son's wedding and that he could not recall whether he had advised her about the final inspection requirement. Since the settlement date had been known for a long time following the exchange of contracts with a 42-day settlement period, I believe the final inspection could have been organised much earlier. As an experienced agent, Jack should have anticipated the timing requirements and managed the inspection arrangements with the tenant proactively.

Seller review
Excellent connmunicator
about 2 months ago
Excellent connmunicator

I recently engaged Jack Bi from Murdoch Lee Real Estate to sell my block of land at 7 John Road, Cherrybrook, and I couldn’t be happier with the result. Selling a block of land in the current market is not easy, but Jack managed the campaign professionally and successfully achieved a very good price within a short period of time. Throughout the entire process, Jack kept me fully informed about buyer feedback, market conditions and any changes in the market. His communication was excellent, and I always felt that I knew exactly what was happening. Jack was proactive, professional and genuinely committed to achieving the best possible outcome for me. He also continued to assist me through the settlement process, which was successfully completed a week ago. I am very happy with Jack’s service and would highly recommend him to anyone looking to sell their property, especially in a challenging market. Thank you, Jack, for your hard work and excellent result!

Buyer review
An Exceptional Agent – Professional, Honest and Genuinely Committed!
about 2 months ago
An Exceptional Agent – Professional, Honest and Genuinely Committed!

We couldn’t recommend Jack highly enough. From the very beginning, he was exceptionally professional, patient, helpful and friendly. What really stood out was his honesty and genuine approach. His communication was outstanding. Jack was always available, day or night, and nothing was ever too much trouble. He kept us informed throughout the entire process, was incredibly responsive and made what could have been a stressful experience, feel easy and well supported. The level of commitment and effort Jack puts into his clients is exceptional. You genuinely feel that he cares about achieving the best possible outcome and that your experience matters to him. 100% commitment, effort and integrity is what you get with Jack! We would have absolutely no hesitation recommending him to anyone looking to buy or sell property. An outstanding agent and a pleasure to deal with!

Seller review
Excellent communicator with local knowledge
3 months ago
Excellent communicator with local knowledge

I recently sold my house with the help of Jack Bi and I couldn't be more satisfied with the entire experience. He demonstrated a deep understanding of the local market, a clear strategy for selling my home. He was always professional, responsive, and transparent throughout the entire process. He provided expert guidance on pricing, staging, and marketing, which made a huge difference in attracting serious buyers quickly and secure a great deal in a short amount of time.

Seller review
Excellent communicator with deep local knowledge
3 months ago
Excellent communicator with deep local knowledge

I recently sold my house by Jack Bi and I couldn't be more satisfied with the entire experience. He demonstrated a deep understanding of the local market, a clear strategy for selling my home. He was always professional, responsive, and transparent throughout the entire process. He provided expert guidance on pricing, staging, and marketing, which made a huge difference in attracting serious buyers quickly and secure a great deal in a short amount of time.

Buyer review
Best Real Estate Agent!
3 months ago
Best Real Estate Agent!

Jack Bi has been an awesome real estate agent to work with. He showed us multiple properties through our search and catalogued our needs and budget. Once we found our dream home, Jack was great in the negotiations with the seller and helped us to seal the deal very efficiently. Throughout the process, Jack was very friendly and considerate and we would 100% love to work with him again - anytime we sell or buy! Thanks again Jack!

Buyer review
Excellent communicator with exceptional support.
3 months ago
Excellent communicator with exceptional support.

Huge thanks to Jack Bi for helping us purchase our property! He was proactive, super helpful, and made the whole buying process straightforward from start to finish. Excellent communication and a true professional. Highly recommend!

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