Jack assisted me in selling one of my investment apartments in Castle Hill. Due to market conditions, the sales process took approximately six months from January 2026 before a buyer was found. Throughout the campaign, Jack provided frequent updates on my property and was always patient in answering my questions. I appreciated his communication and willingness to keep me informed. However, I found that his understanding of my property and some aspects of the settlement process were lacking. In May 2026, Jack provided a comparison with a recently sold unit in the same building and advised me to consider reducing my asking price. He explained that my property had a smaller bedroom and a smaller internal area than the comparable unit. After reviewing both floor plans myself, I discovered that my unit actually had a larger internal area and a larger bedroom. Given that I had paid for a professional floor plan to be prepared and that Jack had arranged this on my behalf, I was surprised that he was not fully aware of the size and specifications of my property after marketing it for four months. This raised concerns about the accuracy of the pricing advice I was receiving. In addition, two days before settlement, Jack contacted me regarding the final inspection. He explained that he had been unable to reach the tenant and asked whether the managing agent could open the property for the inspection. He mentioned that the tenant had informed him approximately two weeks earlier that she might be travelling overseas for her son's wedding and that he could not recall whether he had advised her about the final inspection requirement. Since the settlement date had been known for a long time following the exchange of contracts with a 42-day settlement period, I believe the final inspection could have been organised much earlier. As an experienced agent, Jack should have anticipated the timing requirements and managed the inspection arrangements with the tenant proactively.

I recently engaged Jack Bi from Murdoch Lee Real Estate to sell my block of land at 7 John Road, Cherrybrook, and I couldn’t be happier with the result. Selling a block of land in the current market is not easy, but Jack managed the campaign professionally and successfully achieved a very good price within a short period of time. Throughout the entire process, Jack kept me fully informed about buyer feedback, market conditions and any changes in the market. His communication was excellent, and I always felt that I knew exactly what was happening. Jack was proactive, professional and genuinely committed to achieving the best possible outcome for me. He also continued to assist me through the settlement process, which was successfully completed a week ago. I am very happy with Jack’s service and would highly recommend him to anyone looking to sell their property, especially in a challenging market. Thank you, Jack, for your hard work and excellent result!

We couldn’t recommend Jack highly enough. From the very beginning, he was exceptionally professional, patient, helpful and friendly. What really stood out was his honesty and genuine approach. His communication was outstanding. Jack was always available, day or night, and nothing was ever too much trouble. He kept us informed throughout the entire process, was incredibly responsive and made what could have been a stressful experience, feel easy and well supported. The level of commitment and effort Jack puts into his clients is exceptional. You genuinely feel that he cares about achieving the best possible outcome and that your experience matters to him. 100% commitment, effort and integrity is what you get with Jack! We would have absolutely no hesitation recommending him to anyone looking to buy or sell property. An outstanding agent and a pleasure to deal with!

I recently sold my house with the help of Jack Bi and I couldn't be more satisfied with the entire experience. He demonstrated a deep understanding of the local market, a clear strategy for selling my home. He was always professional, responsive, and transparent throughout the entire process. He provided expert guidance on pricing, staging, and marketing, which made a huge difference in attracting serious buyers quickly and secure a great deal in a short amount of time.

I recently sold my house by Jack Bi and I couldn't be more satisfied with the entire experience. He demonstrated a deep understanding of the local market, a clear strategy for selling my home. He was always professional, responsive, and transparent throughout the entire process. He provided expert guidance on pricing, staging, and marketing, which made a huge difference in attracting serious buyers quickly and secure a great deal in a short amount of time.

Jack Bi has been an awesome real estate agent to work with. He showed us multiple properties through our search and catalogued our needs and budget. Once we found our dream home, Jack was great in the negotiations with the seller and helped us to seal the deal very efficiently. Throughout the process, Jack was very friendly and considerate and we would 100% love to work with him again - anytime we sell or buy! Thanks again Jack!

Huge thanks to Jack Bi for helping us purchase our property! He was proactive, super helpful, and made the whole buying process straightforward from start to finish. Excellent communication and a true professional. Highly recommend!

Jack is professional, helpful, and easy to deal with. Communication was outstanding throughout the process, and he made everything straightforward and stress-free. Highly recommended.

I highly recommend Jack to anyone looking for a responsible and dedicated property agent in the Hills. From start to finish, he assisted me through the entire end-to-end process with absolute professionalism. Jack stands out for his excellent communication and incredibly timely responses; I was never left waiting or wondering about the next steps. He is polite, approachable, and possesses expert knowledge of the local suburb, which proved invaluable. When it came to the critical stage, he worked tirelessly to negotiate the absolute best price for the seller. If you want a seamless, stress-free property journey guided by an expert who truly cares about delivering results, Jack is the agent you need.

We had an excellent experience working with the agent throughout the entire home-buying process. They were professional, responsive, and always willing to answer our questions. Communication was clear and everything was handled smoothly from start to finish. Thank you for making this an enjoyable and stress-free experience. Highly recommended!

I can’t recommend Jack Bi highly enough. He made the entire process of selling our property effortless from start to finish. Professional, efficient, and trustworthy, he was always one step ahead, seamlessly managing tenants, paperwork, and solicitors while keeping everything on track. Despite a challenging market, Jack secured an excellent sale price. His communication was outstanding—he was always available to answer our questions, no matter the time of day, and kept us informed throughout the process. If you’re looking for a dedicated agent who delivers exceptional service and outstanding results, I would wholeheartedly recommend Jack Bi.

Jack Bi is a highly experienced professional real estate agent. Whenever we send a message, we will receive timely response. And from time to time, we always receive updates from him. He is professional, trustful and helpful. Jack provided valuable insights and guidance at every stage, ensuring we made well-informed decisions. He used his extensive experience to help us adjust our sales strategies in a timely manner. He has successfully guided us through the entire property-selling process. I wholeheartedly recommend Jack to my family and friends, as he has consistently demonstrated his expertise and reliability.