Jackie's profile

Jackie's reviews

  4.9  
Jackie has 51 reviewsacross 16 different locations, showing 12.
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Jackie's qualities as told by our client reviews: reliable, supportive, friendly, honest, responsive, clear communication, local expert.
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Seller review
Absolutely Loved Jackie
about 1 year ago
Absolutely Loved Jackie

Jackie helped us sell our house in Ringwood North. It's a stressful time and she was patient with us and was awesome at communicating every step along the way.

Seller review
Knows the market and provides clear explanations in a calm and patient manner.
about 2 years ago
Knows the market and provides clear explanations in a calm and patient manner.

Jackie provided great insights into how best to approach my home's presentation. She was very patient and reassuring in explaining processes, the pros and cons in adopting different strategies and how to avoid making mis-steps when negotiating with the buyer the sale essentials such as price and settlement terms.

Seller review
Professional and genuine
about 2 years ago
Professional and genuine

Jackie was a great agent. Very responsive, professional, kind and knowledgeable. I would definitely use her again and highly recommend her as an agent.

Seller review
Professional Organisation
about 2 years ago
Professional Organisation

Jackie was a pleasure to deal with , very informative with the progress of the sale campaign , and always presented in a professional manner

Buyer review
Thank you!
over 2 years ago
Thank you!

Jackie and her great team are FANTASTIC !!! They made the whole process so easy and helped us understand what was happening every step of the way. After settlement, they also looked after us by contacting the previous owner about some details of the house. We really appreciated her commitment to making sure we were well taken care of. Thank you so much!

Seller review
Highly professional with a human touch
over 2 years ago
Highly professional with a human touch

Jackie was an excellent agent with good knowledge, great advice and wonderful support from her senior manager. The communication throughout the campaign was excellent, and she was always responsive and considerate in her answers. A key element that shone through was her warmth, honesty, and trustworthiness. I felt fortunate to have Jackie involved in this transaction and was completely satisfied with her role as an agent and her qualities as a person.

Seller review
Thank you for an amazing job
over 2 years ago
Thank you for an amazing job

Thank you Jackie for all your hard work you made it so easy for us Could not recommender highly enough

Seller review
A pleasure to deal with
almost 3 years ago
A pleasure to deal with

Jackie was always very positive and helpful during the sale of my property. I wish her all the best for the future.

Seller review
A view from the distance.
almost 3 years ago
A view from the distance.

Although I was in Brisbane the entire exercise of selling our Melbourne property I cannot recall a single complaint about Jackie Chu or Mark Fletcher in the many phone conversations with my wife who was doing the "heavy lifting" in Melbourne. We discussed their advice which gave us up-to-date market information and, in all cases, turned out to be eminently sensible. Altogether my occasional phone calls with Jackie were pleasant, informative, and entirely professional. Certainly Mark and Jackie "delivered" with the minimum of fuss and I can only say I am delighted that we went with Fletchers Balwyn and had Jackie Chu as our contact.

Seller review
Hassle-free experience for us selling by Auction.
almost 3 years ago
Hassle-free experience for us selling by Auction.

This is the first time for us to sell our property by auction. Jackie made the whole process simple and straightforward . Her expertise and excellent local knowledge put us at ease. I am happy to recommend Jackie to any potential vendors.

Seller review
Exceptional Service and Communication
almost 3 years ago
Exceptional Service and Communication

Exceptional service, professionalism and Attention to Detail through all aspects of my property campaign and Auction. Honest and invaluable property advice made for a smooth campaign and VERY successful sale! Strong communication at all time through all levels from start to finish, made me feel at ease always and confident they would get a fabulous result! Highly recommend Jackie, Mark, and the extended team of professionals at Fletchers Realestate to get the result you need. Fantastic Outcome. Thank you sincerely Jackie and Team!

Seller review
A warm and experienced agent.
almost 3 years ago
A warm and experienced agent.

Jackie made the sale of our house as painless as possible. She kept me well informed during the campaign and always responded quickly to my questions. I felt l was in good hands during a stressful time. So may thanks Jackie.

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