Jackie was very professional and knowledgeable. All questions were answered promptly and when we had doubts, she was able to reassure us.

I brought and sold my property through Jackie. As someone who has been through both side of the property sale process (buyer and seller), I would like to give my honest opinion here. It's a bit long, but very informative. To all the buyers, if you are looking to buy property in Wheelers Hill and Rowville area, buy from Jackie. They are professional, transparent and supportive. They have presented the property's selling points very well and help us to make the right decision. The settelement process was smooth and no issue at all. To all sellers, if you are selling your property. Please talk to Jackie first. They have made our selling process worry free and no stress at all. Here are couple of things I feel they have done very well: 1) Help the vendor to organise all the trade, cleaning, staging services without needing us to be there. 2) They have a very strong client database to help you locate the potential buyers. 3) They've been very transparent about every inspection results. 4) They respect you as a buyer, they don't push you to lower the price so they could make a sell. They respect you and work with you to help you to achieve the result. 5) They provide detailed and digital weekly report that help you to understand what buyers are looking for and how many potential buyers you have. Everything was done digitally, you don't need to travel all the way to meet them on a weekly basis. 6) They work very hard for you. Whether it is a 40 degree day or 10pm on Saturday, they will be there and help you out. 7) High quality auction process - I've sold property through auction before, their's just superb! 8) No hidden cost, everything was upfront and clear! In summary, we were very happy with Jackie as buyer and as a seller. I use to be one of those people thinking agent's commission are overpriced, but they have changed my view. They are professional, respectful and their dedication and hardwork totally worth it! Thank you Jackie!

Jackie is very supportive, empathetic, pleasant to deal with and efficient in selling process. She understands the market our local area and ppl as well, she has been helping with all inspections and very responsive to clients. She’s also charisma and genuine trustworthy and lovely agent with a lot of care. I highly recommend Jackie as a fantastic agent.

Last year when we started considering selling our home of 14 years we sent an online enquiry to a few local agents. From there, Bruce regularly contacted us and provided very useful suggestions on how to prepare the house for sale even though we never promised to choose Buxton Wheelers Hill as the selling agent. Two months ago, we picked Bruce’s team from three agents that we shortlisted and interviewed because we felt they shared the same values as us, showed great respect to us, and listened to us. On top of that they guarantee to open house for inspection at least four times a week and they have ample local knowledge and a wide database. We were confident that we made the right decision. 24 hours after our house hit on the market, the page view jumped to over 1200. The first week they opened five times while most agents only open twice a week. Almost everyday Bruce contacted us to briefly update the progress and every Tuesday we received a detailed report. Bruce and the team contacted every potential buyer not just once but multiple times from day one all the way up to the auction. Through the whole campaign Bruce kept us informed and was transparent. At the auction meeting Bruce ensured us no pressure to sell if the price didn’t reach our expectation. On the auction day a surprising bid disrupted the momentum of the auction but the team calmly handled the situation and continued to act in our best interest. The result speaks for itself. Bruce we cannot thank you enough. Big thanks also to Jackie, Luke and Ming, we know you have worked tirelessly behind the scenes. Steve managed the auction very well, you took the pressure off us. We actually enjoyed the auction. If anyone think about selling the home our suggestion is to contact Buxton Wheelers Hill straight away.

A͏ pleasure to deal with, thank you. Jackie was extremely good to deal with, great service, communication and made the selling experience a pleasure. Always available for a phone chat or text everyday. Organised home improvements, gave selling advice to enable our auction day come to life and with a fluid positive result. Highly recommend, thank you.

Jackie has really good communication skills and professional knowledge. She is really patient with my questions and always got back to us promptly, which makes us feel comfortable. I appreciate all the support from Jackie and her team.

I wanted to say a huge thank to Jackie. She was helpful, respectful & professional. Highly recommended.

Great service. Thank you for helping us buy our dream home.

Very helpful. I was interstate when purchasing this property & Jackie was very helpful & communicating with me through out the whole experience.

Jackie was very friendly and supportive in the auction process. Her amazing industry knowledge and hard-working altitude are the key of success. The experience with Jackie was absolutely fantastic.

Jackie is so nice, professional and patient, offering us suggestions and easing our pressure all the time during this period. Thanks for Bruce and Jackie and their whole team, we finally got what we want and i would definitely recommend to all my friends!

Jackie was always very positive and helpful. Lots of knowledge of the area. Certainly made me feel very confident in the process of selling.