Jacky is 100% approachable, friendly and her communication was great throughout the whole process. Jacky went out of her way to keep the lines of communication open with us and the vendors through every step of our purchase, and did so in such a kind and understanding way in what was a stressful time (due to some hiccups with our own sale with another agency). Compared with the communication (or lack thereof) and service we received from the other agency, Jacky was second to none. We will definitely recommend Jacky and Harcourts to others in the future.
