Jacqui's profile

Jacqui's reviews

  4.9  
Jacqui has 600 reviewsacross 50 different locations, showing 12.
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Jacqui's qualities as told by our client reviews: reliable, dedicated, supportive, friendly, responsive, local expert, clear communication.
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Buyer review
Excellent communication and personal skills
over 5 years ago
Excellent communication and personal skills

Jacqui was very accomodating and answered all questions that we had about the property. I have met her at a number of properties before purchasing my current home and found her very approachable and personable. She is very friendly and personable.

Buyer review
Disappointing Service
over 5 years ago
Disappointing Service

We have purchased our home through Team Walker & are disappointed with the service we received. The only time we saw or heard from Jacqui was the signing of the contract. We did receive a text message advising us we would be made top priority with the purchase of our house, unfortunately our bank needed a onsite valuation done on the property and we were told that Jacqui doesn’t do bank valuation and her offsider Harsha didn’t work the day we could get it done so it pushed our approval and settlement out another week. When doing a pre settlement inspection with Harsha he was 40minutes late as he bought the wrong property keys and we had to contact him to find out where he was / why he was so late. When arriving there was no apology. At the pre settlement inspection there was no exit report or entry report to review and Harsha stood in the garage on his phone. We asked questions about the cleanliness of the property and he advised yeah yeah the tenant will have to clean it. It was at this meeting also that he advised the owner is a close friend of Jacqui’s and that the early entry to paint and do the carpets should not be a problem just put it through the proper legal Channels - the next day the request for early entry was declined by the owner. After this we received a phone from Harsha to review the property before settlement to discuss the cleanliness of the property as he had given his word to the tenants before vacating the property that they could get their bond back! The property was dirty and had mould on the windows and the yard was not cleaned up either. So Harsha suggested us to accept the property in its dirty state as we were painting and new carpets so that the tenant could get their bond back. And that the blinds be left as is as we were replacing them - this is not Correct and never was the case. Blinds are expensive and there is nothing wrong with the blinds they just need a clean. We got told what we wanted to hear / typical sales pitch.

Seller review
No fuss and always working for the seller
over 5 years ago
No fuss and always working for the seller

Some agents try to beat the seller down in price the moment they are signed up. Not Jacqui. She agreed with my objective and achieved it where others did not. Great result achieved in record time.

Seller review
Easy to work with
over 5 years ago
Easy to work with

Thank you so much for your help in selling our property. Greatly appreciated.

Seller review
Above and Beyond
over 5 years ago
Above and Beyond

That is what I knew Jacqui to do - to go above and beyond her call of duty - and she did. Great personality for the vocation she is in and delivers exceptional service to the seller as well as the buyer to deliver a satisfactory outcome for both. Thank you Jacqui

Buyer review
Jacqui is the best
over 5 years ago
Jacqui is the best

Jacqui Walker and the whole team where so easy too work with and very helpfull. I highly recommend them.

Buyer review
friendly and informative
over 5 years ago
friendly and informative

Jacqui was very engaging, friendly and helpful in every way. She helped secure the house of our dreams. Thankyou!

Seller review
Jacqui is an Ace
over 5 years ago
Jacqui is an Ace

Jacqui was professional, generous and enthusiastic at every step. I appreciate straight talk and got it. She made the sale happen despite a difficult market and while the price was less than I’d hoped it was all done very smoothly and without hassle for the tenants.

Buyer review
Pulled out all the stops
over 5 years ago
Pulled out all the stops

Due to health reasons we needed to downsize. Jacqui listened to us and very quickly showed us some suitable options, one of which is where we now live. She worked with us when it took longer than we had hoped to sell our original home and worked with the seller to allow us to keep the contract open to the selected unit. Well done

Seller review
Top notch service
over 5 years ago
Top notch service

When we decided to sell our home we couldn't have asked for a better agent. From the start of the process Jacqui was there explaining things to us, giving support and suggestions as well as being "present" when we met her. Feedback was great and constructive. As we said earlier you couldn't ask for a better agent who knew what needed to be done and was happy to get on and get things done. Thanks again Jacqui, Bruce and Sue

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