Couldn't have asked for more from Jake in managing the sale of our property. The two aspects to Jake's management that I appreciated most were his strength in communicating effectively the process and expectations, and his ability to handle the unexpected. Would certainly look to Jake to sell our properties in the future.
Jake was an absolute joy to deal with throughout the sale process. Selling my father's home was a difficult time for me and Jake was always sensitive to that fact, whilst providing honest and professional advice. What I liked most about Jake was his enthusiasm and genuine passion for the industry, perfectly balanced with a non-pushy approach. I always felt that the advice Jake provided was genuine and honest, and in my best interest. The ongoing communication throughout the entire process was exemplary, with my phone often ringing minutes after the closing of open homes and Jake always being available for a face to face catch up to summarise the week's events. I would not hesitate recommending Jake to anyone who is after an honest and reliable agent with a difference, and a hassle-free sale. Thank you, Jake!
Jake has been a wonderful support to us during this tricky time of selling our property. We were quite nervous at first, but he very ably answered all our queries and gave us very realistic assurance. He was always available to talk things over too.
Kara and I only had the one opportunity to dealing with Jake, he seemed extremely approachable and professional. However the ratings above reflect our dealings with Lisa. Throughout the entire process Lisa was above reproach and we would have no hesitation in recommending her to friends and colleagues.
Jake and Lisa took over the sale of our property from another agent. They took everything we asked of them in their stride. No ask was silly or frustrating. They are so professional and really made us feel at ease when things seemed to be spiralling out of control for us. I am so thankful to both of them for all their hard work and effort!
Jake and Lisa are the best.They made whole process of selling our house easy and completely stress free, they were always there for my calls and questions. they used to came early before openning my house and helpto get ready . Well done .
Lisa has professional skill; she is trustable and the way she cooperates with us was very kind & firm. We all appreciate Lisa and your company too. Well done & all the best to Lisa & Ray White
Jake and Lisa are very friendly and professional to deal with. Their level of communication was extremely high, both verbal and with their documented summary. They were always on time for scheduled meetings and provided meaningful and up to date information and advice. I would have no hesitation in dealing with them in the future.
A first rate agent. I was on the buying side. Jake provided all the information I needed, knew what he was talking about and at all times, talked straight with me. He chased me up to make sure I was going to attend the auction. If you are selling, that sort of effort and enthusiasm matter. I was impressed.
We recently bought an investment property through Jake and Lisa. They both were very welcoming and answered our many questions at the open homes we attended and even arranged an open home at a suitable time for us. As this was our first investment property, both Lisa and Jake made us feel at ease. Although It was a nice touch to receive a phonecall and congratulations once exchanged we would love to have had more communication when we were trying to negotiate the cleaning of the property/make good of items prior to exchange.
Jake was very knowledgeable and approachable throughout the whole process and was very professional.
Jake Battenally
