Jake, guided us through the process extremely well. We always felt comfortable with Jake, which helped make our decisions.

When choosing the agent who will sell our family home, we wanted an agent we could warm to and to connect with. This means somebody who is not only a good talker but listener. Listening is the most important part of communication. During the campaign we felt Jake was a good listener and would adjust the program or advertisements based on your immediate feedback. He utilised his listening skills to truly understand what we wanted as vendors and nothing was too much trouble. Add to this his willingness, commitment and hard work, Jake was a pleasure to deal with. As a vendor you want to understand what the market is doing and any feedback on your property. Jake was able to provide this in an unfiltered manner, enabling us as vendors to make the right decisions at the right time. Thanks Jake. I believe I will see you in the area as a top Agent over the many years to come.

Communication was good. Always had feedbacks and I was kept up to date

Nice,patient, quick responding, reliable, will happy to recommend to anyone

Jake is a hard working, professional and enthusiastic sales agent. We had constant communication with him and he has been very accommodating with lots of our requests. He will make things happen. Highly recommended.

Ming and Jake were very easy to deal with we had constant communication with them which included regular meeting they were always interested in what we wanted and thought It was easy for us all to feel like we were after the same thing and work as a team. Ming and Jake became our friends and that was very special to us.

From the onset, I found Jake to be very professional and friendly. He made contact regularly, offering assistance, support and answered questions that presented. Regarding OFIs, he was always prompt and provided feedback, including written reports in the ensuing days. I consider Jake to be an asset to the Biggin & Scott team. Maree Alcock

Ming Xu with Jake Lisner are both a class act. They made lots of things happened. They found us a beautiful town house and sold our present place. What more can we say!

From the start Jake has been a good listener to me what I want and he delivered. His communication skills are very clear and positive. I would recommend him to all the other people whom I know who are interested in real estate in future. Ming being the Director of Biggin and Scott has given the authority to him to carry out the campaign together with their lovely colleague Chara without any compromise. Ming has been very patient kind and very comfortable to talk to and always shows a smiling face and willing attitude to me. Ming, Jake and Chara has been a great team in B/S and I would give my gratitude to them forever.

Dear Jake, It has been an absolute pleasure dealing with you. You has done an outstanding job with your friendly, enthusiasm, highly effective and professional manner. My family is so happy to purchase this property. My family wish you Merry Christmas and happy new year and enjoy your summer long break with your family. Kindly Regards Weidong & Caimei

Biggin and Scott Glen Waverley was chosen as the agency to sell two new townhouses after I interviewed six different agencies and then asked three agencies to give me written proposals. I was happy with the sales strategy adopted during construction and then following completion. Jake played a key role once appointed and he conducted endless open houses (even during construction when he had little to show prospective buyers). The marketing we agreed on attracted a high volume of prospective buyers and buyer follow-up and final negotiation resulted in both townhouses being sold prior to auction. Communication with me during the whole process was impressive and I'm certain that prospective buyers felt similarly valued. I have no hesitation in recommending Ming, Jake and Chara. I would certainly use them again.

My wife and I found a perfect house with the help from Jake, he is very professional and more important: reliable. We trust him very much given his good personality and professionalism. We strongly suggest to use Jake as your agent and am sure he can find satisfied property thru him