Jake initially came across as supportive and aligned with my wife’s and sister-in-law’s instructions for selling their parents' home. In reality, he was misleading prospective buyers. ​We arranged a shortened campaign and a strict 60-day settlement to meet a mandatory deadline, along with a firm reserve price. However, on auction day, we discovered Jake had signed buyer agreements—without our consent—allowing 90-day settlements and reducing deposits to just 5%. None of this was discussed or approved. He altered contracts on his iPad and had the family sign without full transparency. ​Speaking with neighbors who attended, we also learned he quoted a reserve $100k below our guidance. This immediately discouraged bidders when he placed a vendor bid at his lower quoted price. With only two bidders losing momentum, Jake sent a junior agent inside to claim "the auction is running hot; put it on the market and it will keep going." It went up by only $1,000. A competent agent would have passed it in to negotiate properly. ​ When the buyers came inside, they demanded 90 days, stating Jake had pre-approved it and they wouldn't have bid otherwise. Facing a standoff, Jake pushed the sale through rather than declaring it void. We were forced to agree to 60 days with a waiver on penalty interest if they delayed—which they predictably used to take the full 90 days. ​Then came the 5% deposit surprise, which no one approved. Had the deal fallen through, it would have cost us significantly. His sole objective was to secure a sale at any cost. Jake’s conduct was appalling, and Ray White management backed his disgraceful effort 100%. Jake is a Snake, Stay away.

Jake Popalis was amazing throughout the entire selling process.He was absolutely brilliant.He was friendly,courteous and displayed a strong work ethic. He is trustworthy and always went above and beyond to sell the family home. He was in constant communication with us and always kept us informed at every stage and provided us with honest and reliable advice. He is a passionate and dedicated real estate professional as well as an excellent auctioneer. He did everything with integrity and always delivered a high level of service. We achieved an incredible result at auction.Well above reserve. We would definitely recommend Jake and the entire team at Ray White Coburg.

Jake made selling my property so easy! Always kept me updated, gave great advice and had plenty of knowledge for the area/market. Most importantly, he set realistic expectation from the initial chat and remained professional throughout the process. I highly recommend Jake if you’re looking to buy or sell!

Jake went above and beyond to sell my property, couldn’t be any happy with the outcome. From the frequent updates on how open house went and everything in between, Jake made my sale super easy and stress free.

Most pleasant real estate transaction. Fast, efficient, great communication. Would highly recommend. - Phil.

We sold our first home with Jake and it was our first time through this process. We were nervous and really stressed, but Jake was able to calm our nerves and take us through the whole process without any issues. He always kept a really positive attitude and always kept us up to date, which meant we knew how our property was going. He was honest and always advised us with our interests in mind. He explained every detail and answered all of our questions (even if they seemed dumb to us). We always felt we could trust what Jake was saying and took on board everything he said, because we trusted what he knew about the market. He also auctioned our property and was incredible. Working with Jake was honestly like working with a good mate I trust. He genuinely cared how we were through the whole process. And our cats liked him to :-)

It was one of best experiences having recently purchased a property in Mill Park off Jake and the team. Jake’s hard work and determination didn’t go unnoticed with every question he was upfront honest and above all very professional. Jake was professional until the end and followed up with every detail in order keep both parties happy. Jake’s communication was next level leaving No stone unturned. I would recommend Jake and his team to anyone seeking great customer service and above all honesty. Great job Jake !!!!

House is sold within a short period of time. Extremely happy and will recommend Fletchers and Team esp Jake . He done a good Job.