This is an amazing team. James, Lauren and the crew were incredibly responsive, engaged and determined to sell our beautiful home. It took a while but the market was not working with us. That said what an outcome!
We had a great experience with McGrath when we sold 6 years ago at the height of the market so had no doubts about who we would use when we decided to sell again . A week after we put our house on the market the market crashed and we lost 10% of our homes value overnight. If you want to know what makes a truly outstanding agent it’s what you experience in the lows not just the highs. James and Adrian managed the situation head on. No fluff. No stringing us along. A real plan of what we needed to do. It was hard, there was so much money and emotional investment in our home but we had to change course literally overnight . James was the lead agent and over the following 5 months remained a constant source of professionalism , kindness and wisdom. We didn’t ‘have’ to sell so we were lucky but we decided, because of personal logistics , to continue with the campaign. I’ve lost count of the amount of phone calls, texts and emails that we sent in and out of hours to James over those 5 months. And I’ve lost count of the amount he answered, every single time. We felt he was really on this journey with us and he somehow , god knows how , balanced always being respectful of our frustrations whilst also keeping us on track and grounded. Never telling us what we wanted to hear but always telling us what we needed to. This was so much more than an agent knowing the area , house prices and having a good database. This was where experience and professionalism, genuine care and humanity really kicks in. Even though we were approached by other agents during those rollercoaster 5 months there was never a single moment we thought about changing agents. Estate agents can have such a bad reputation but once you’ve worked with alongside James and the Mcgrath team in Avalon it would be impossible for you to not find him one of, If not the most trustworthy agents there is out there.
Highly responsive and helpful without being pushy at all
James was reliable, informative and particularly patient with a challenging client dynamic! Ultimately he got the best price we could have anticipated and achieved our objective.
I've worked with James across three transactions now - one purchase and two sales. Every experience has been genuinely good, regardless of which side of the deal I was on. James is easy to deal with, trustworthy, and just pleasant to work with, which makes the whole process feel comfortable rather than stressful. Even in a tough market, he's consistently delivered strong outcomes. Highly recommend.
Both an extremely knowledgeable and personable agent, James is a delight to deal with. He has a current, data driven approach which enables a clear understanding of the local property market and is open, honest and transparent in his advice. He is excellent in establishing and maintaining relationships and in understanding and supporting a client’s path to the sale and purchase of property. It is an approach which is mirrored by his entire team. We recommend James unreservedly.
James was personable, professional and extremely knowledgeable about the market. He shared his recommendations but didn't pressure us to do things we were not comfortable with. He did manage to get us to a sale result!
They know their market, stayed in contact at all times, managed the process well and gave us confidence that our sale was being handled well
We couldn't have asked for a smoother process with a great result in very uncertain times globally. James is so professional and so easy to deal with making our position very manageable throughout . We are so grateful and thrilled with the result thanks to all his hard work
James from McGrath did a fantastic job. I had to sell my mother's house with a hole in the roof caused by a tree falling through it. James was reassuring, professional and creative, It was a different type of campaign. James and McGrath were the right team for the job. Thanks McGrath!
James was the lead agent for a property we recently purchased. We found James highly professional and extremely knowledgeable about the local market. James was always calm and professional throughout the process, we found this extremely helpful as we navigated the purchase of a new house. James provided thoughtful advice and guidance which eventually led to a successful outcome. I would happily recommend James to anyone buying or selling in the area.
James was always on hand to help with any queries outside office hours and was enthusiastic and very knowledgeable about the local market. Although we did have to drop our price from the original estimate we understand that you have to meet the market and we were still happy with what James achieved for us. We enjoyed working with James and thank him for his support during what can be a stressful time. We would highly recommend James to sell your property and would use again in the future.
