James' profile

James' reviews

  4.9  
James has 33 reviewsacross 10 different locations, showing 12.
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James' qualities as told by our client reviews: responsive, honest, friendly, local expert, clear communication.
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Buyer review
Love what you do!
7 months ago
Love what you do!

James's genuine approach, knowledge and professionalism make the process a pleasure. Thank you James once again!

Seller review
Exceptional from start to finish!
7 months ago
Exceptional from start to finish!

From the very beginning, working with James was an absolute pleasure. His professionalism, deep knowledge, and genuine care stood out immediately. Buying or selling a property can often feel overwhelming, but James made the entire process smooth, transparent, and even enjoyable. He took the time to truly understand what I was looking for and never made me feel rushed or pressured. Every question, no matter how small, was answered promptly and clearly. James kept me informed at every stage, ensuring I always knew exactly what was happening and what to expect next. It was clear from day one that he wasn’t just doing a job; he genuinely cared about achieving the best possible result for me. What impressed me most was his dedication and attention to detail. James consistently went above and beyond, often anticipating what needed to be done before I even had to ask. His communication was exceptional, his market insight invaluable, and his negotiation skills outstanding. I always felt completely confident knowing he was advocating on my behalf. Beyond his professional expertise, James is simply a fantastic person to work with… friendly, approachable, and incredibly trustworthy. He made what could have been a stressful experience feel effortless and positive from start to finish. Thanks to James’s hard work, everything went exactly as planned, and I couldn’t be happier with the outcome. I’m so grateful for all his support, guidance, and dedication. If you’re looking for an agent who combines professionalism, integrity, and genuine care, I couldn’t recommend James highly enough. He’s truly one of the best in the business.

Buyer review
Great First Buying Experience
7 months ago
Great First Buying Experience

Myself and my wife had a great experience working with James to buy our first home. He was friendly, knowledgeable, and always available to answer our questions. James made the whole process smooth and stress-free for both of us. We’re really happy with our new home and would definitely recommend him to others!

Seller review
Top Notch Experience
11 months ago
Top Notch Experience

From the first phone call, James put me at ease and assured me that none of my questions were silly! He encouraged me to be involved with the sale of my house at whatever level I felt comfortable with. As this was my first house sale I was curious about the process. All through it I felt that James knew exactly what to do next and reassured me that even with the problems which happened he had it all in hand. James displayed a calm manner and confidently guided me to the settlement day. Even on that day when a problem occurred he got me and my buyer through it! Even with my final phone call, James was genuinely happy that all had been sorted and most importantly that I was okay with the whole experience. I believe in the end James found the right buyer for my home and knew the current market/ prices for houses in the Smithfield area. I appreciated that James gave me realistic expectations about my property right from the start of this selling process.

Buyer review
Excellent sales person
11 months ago
Excellent sales person

I throughly enjoyed interaction with james an excellent communicator It was a pleasure dealing with a professional sales person

Seller review
Market Knowledge  professionalism and communication all top marks!!!
about 1 year ago
Market Knowledge professionalism and communication all top marks!!!

James was so helpful In selling my deceased mums home. It was an emotional time and he went above and beyond in his communication keeping us in the loop every step of the way! Would recommend him to anyone looking to sell. Thanks once again James for making a hard time feel like a walk I the park!!

Buyer review
Fantastic!
about 1 year ago
Fantastic!

James has the ability to connect you to exactly what you are looking for, and being able to communicate clearly and efficiently throughout the entire process. James took a massive weight off my shoulders trying to find my home, by listening and using his connections to identify potential properties and being the first to know. I couldn’t have done it without him, Thank-you James!

Seller review
Great support
about 1 year ago
Great support

Very competent and supportive. James helped to make the sale of my house a great experience.

Seller review
Confident and smooth transition
over 1 year ago
Confident and smooth transition

I had a good experience with James, he was very encouraging and helpful during the house sale progress. I would recommend him 👍

Seller review
Personal and professional
over 1 year ago
Personal and professional

James Gilbertson utilized his local knowledge and professional expertise to highlight the beauty of a classic property. James worked quickly and with sense of calm and confidence to make the process as seamless as possible. James assisted us step by step through the process and was a great support to us through a very challenging time. James Gilbertson was fantastic from start to finish with the sale of the property, and I am glad we went with you.

Buyer review
Fantastic
over 1 year ago
Fantastic

James was amazing thoughtful help from start to finish any questions we had James went out of his way to answer quick to respond would highly recommend

Seller review
Professional
over 1 year ago
Professional

James was very efficient, with good advice and knowledge of the current market. He achieved a very quick sale exceeding our expectations

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