It has been a pleasure to work with James over these past few weeks to achieve a sale price that is acceptable. James communication and follow up were outstanding through the whole process. He was always available any hour of the week or evening when necessary. I have no issue with recommending him to anyone wishing to sell and experience a seamless sale or purchase of any realastate. Thank you Mark Hand.
James acted professionally at all stages of the purchase process. He responded promptly to any requests and at times provided additional support such as extra inspection visits by our family. We were very happy with the assistance and advice provided by James to complete this transacation
From the first time we met him James displayed a deep commitment to doing his very best to sell our house without ever being pushy or over zealous. He is a fantastic communicator, contacting us frequently and making us feel that we were being kept in the loop at all times. He explained all processes for the marketing and selling of the house via auction and guided us through all options and "what ifs". James reported to us at each step and followed up extensively with potential buyers after each open. James' and Ouwens Casserly's extensive experience and contacts provided us with some unique markety opportunities which James utilised to maximum effect. I would not hesitate to highly recommend James Robertson as an agent
We appreciated all the printed information about the property: the Property Fact Sheet, another from the owner, and information about Property sales in the area. This very professional and friendly approach gave us the confidence to bid. James was also very helpful with advice after the sale.
We have enjoyed working with James personally and professionally. We am extremely impressed with his professionalism and diligence in managing the sales process. We do believe the successful outcome we achieved was a direct result of James and the OC team's efforts to present and facilitate the sale of our home. His persistence with us initially and his personable approach through the whole process was an absolute pleasure. We would definitely recommend James to anyone considering selling or buying a property.
We were really delighted with the level of communication and professional service we experienced in buying our new home through James Robertson. James was always ready to answer any questions and made us feel like we were valued clients. Lots of Agents only seem to care about the vendor but we felt like he wanted us as buyers to be happy with both the process and the outcome. We would definitely recommend James to anyone looking for a trustworthy, courteous, reliable and professional Agent.
We were very impressed with James in our dealings with him over the 12 months that we were looking for a house, and so chose him to sell our house after we had bought. James is persistent, hard-working and kept in touch with us every step of the way.- his communication was excellent. He is patient, diplomatic, and has excellent communication and negotiating skills. He is also keen and knows the market, and very pleasant to work with. The selling process was painless for us, and we were very happy with the price achieved for our property. We recommend him highly.
James was always clear, consistent and responsive with communications through both buying and selling processes. He always followed through on what (and when) he said he would do. James did his upmost to deliver as smooth as possible a transition for us from the purchase of a new home to the sale and settlement of our previous house.
James Robertson is an exceptional agent to whom honesty, integrity and outstanding customer service skills are simply part of who he is. From my first meeting with James I was impressed with his calm, friendly, unassuming manner. His knowledge of the current real estate market and his advice given throughout the sales campaign were faultless. As any vendor knows, selling a home you love can be a stressful experience, but James’ professionalism and positive demeanour never wavered. I sincerely thank him for his efforts on my behalf. I would, without any hesitation, recommend James to any prospective vendor.
We purchased a block of land through James and found him to be very professional, an awesome communicator and very patient. Due to an influx of applications after a promotion at the bank, our finance approval took much longer than expected and James worked with us to keep the contract alive and kept his vendor fully informed as well. Overall, he's a delightful person who had the best interests of everyone at heart...highly recommended.
James was totally professional before,during and after the sale of our home, and we wouldn't hesitate to use him again.
