Right from the start Jan kept us informed and updated on the selling process. We trusted her judgement regarding our home and the best way too approach the market. Jan never lost enthusiasm and energy regarding our needs so we had confidence that a sale would come soon; and it did! Follow up communication continued which meant the transition to settlement and moving was very smooth. Many thanks Jan!

We purchased a property being handled by Ray White in Romsey in September 2019. Our dealings were with Jan Ward-Rickard who we met at the first open house that we attended at the property we finally purchased. Jan was fantastic to deal with and, while she represented her vendor’s interest well, she made the whole process from start to finish a very pleasant experience. We never felt pressured, we were always kept informed during the process, and she followed up constantly, between ourselves and our legal representative so that nothing fell between the cracks, as so often happens. In short, Jan was very professional throughout the process We would recommend Jan to anybody looking to buy or sell in the Romsey area. She provided great customer service and went that extra mile to make the whole process very enjoyable and stress free. Thank You Jan Stephen & Rose O'Hare

Jan was extremely helpful and direct and helped me close the deal very quickly....much appreciated!

From the start, Jan was fantastic. Nothing was too difficult to sort out and we were kept up to date at all times. I know that Jan worked many hours outside of a 'normal' day. Her commitment to making everyone happy and sorted was nothing short of a miracle. I would recommend Jan without a minutes hesitation.

We were looking for a property on short timelines and Jan went out of her way to help us. She took the time to get to know us and understand our needs and preferences, helping us rule options in and out and also pushing us to think differently. (We ended up buying a house that we would not even have viewed based on the listing, but are very happy with it.) Jan was extremely professional, navigating some difficulties with ease, always keeping us informed and just generally being a lovely person with whom to deal. I would highly recommend her.