Janelle helped the reviewer sell this property

Misleading

‘Retracting the 5 star review’ posted prior to the property settlement. Janelle advised that the realestate costs were heavily discounted since she had sold the property to us less than 2 years earlier, therefore there was minimal information she needed to gather. She requested a $3k bonus if she achieved our desired sale price. However, at settlement, we discovered additional real estate fees that were never disclosed throughout the process, along with her bonus, leaving a young first homebuyer short of funds and significantly out of pocket:( and showed very little sympathy when questioned. Janelle appears to use her language barrier as a tactic and provides misleading information when convenient, for example telling the purchasers that we had renovated the property.