Janelle helped the reviewer sell this property

Hidden fees, broken trust and zero accountability

As a young first-home buyer, I trusted Janelle to be transparent and act in my best interests. However, I experienced hidden fees, poor communication, and a complete lack of accountability once she was paid. Throughout the process of selling my apartment, fees were not clearly disclosed. I am a young person with no property experience, so I trusted Janelle to support me throughout this process. At settlement, I was hit with additional costs that she failed to mention. Furthermore, Janelle asked for a personal bonus if she sold it for a good price, which resulted in no financial gain for me and actually a loss of money. I feel taken advantage of. On top of this, Janelle has failed to reply to my messages since the sale, leaving my concerns completely unanswered. I would not trust this agent with the sale of your property if you want good profits.