We did our research before choosing an agent, looking at who was achieving the best results in the Northgate area. Janelle and Tanya kept coming up. From the very first call, we could see why. They accommodated a last-minute appraisal request without hesitation, and took the time to ask what mattered most to us. Something that sounds simple, but made all the difference! Their attention to detail was evident at every stage. They were present for the photography and videography, providing creative direction to make sure the property was shown at its best. Their communication with us and with buyers was excellent throughout: prompt, clear, and always warm. Janelle and Tanya have a genuine depth of knowledge of the Northgate area, its history, and the current market, and their strategic approach throughout the campaign reflected that. You can tell they are experts in their field, but they wear it lightly. They're personable, friendly, and professional in equal measure, and we always felt they genuinely cared about us. They went on to achieve a record sale price for our home, we couldn’t have asked for a better outcome. If you’re looking to sell, Janelle and Tanya are your dream team!

Selling your home is a nerve-wracking experience. Janelle was genuine and able to gently manage our expectations of the process. Janelle's honest feedback and direct guidance helped us set up our home ready for sale. Her industry connections helped us book services we needed in a short timeframe. The sale price we got was exactly the value we discussed in our first meeting. Consistent, honest and caring. I would recommend Janelle, Tanya, Ben and Gordon as the team you want on your side.

Working with Janelle on the sale of our Northgate property has been an outstanding experience. Her strategy, market insight, and negotiation skills were evident from day one, and she delivered a result we were thrilled with. Because we work alongside her as her stylist for all her listings, we’ve seen behind the scenes just how hard she works for her clients—her organisation, communication, and attention to presentation are second to none. This sale was a true reflection of her professionalism and commitment, and we couldn’t be more grateful. We highly recommend her to anyone looking for an agent who consistently delivers excellence.

Fabulous local agent. Lives and works from Northgate so knows the area intimately. Fabulous communication Brilliant work and 100% recommended

A huge thanks to Janelle, Gordon, and Ben for helping us achieve such an exceptional result. We had high expectations of what Janelle could deliver having previously followed her marketing campaigns and eventual sold prices and checked out her online reviews. We were not disappointed. She displayed all the qualities mentioned in her reviews and is certainly worthy of her five star ratings. Contact Janelle if you want an agent who will focus on getting the best possible outcome for you.

We couldn’t be happier with the experience we had with Janelle from McKenna Real Estate/Place Ascot. From the very start she provided clear guidance and helped us manage our expectations, which made the whole process much smoother. Janelle’s local knowledge and realistic approach gave us confidence in every decision, and she was flexible and approachable the entire way through. She was never pushy, always professional, and her expert advice ensured we achieved a result well above what we had hoped for. Communication was excellent from both Janelle and her team, and we always felt supported and well informed. We’d highly recommend Janelle and her team to anyone looking for a trusted and knowledgeable agent.

Janelle is a lovely, warm and engaging person who provides a wealth of experience and local knowledge. Janelle is also very skilled at managing buyer and seller relationships. I highly recommend utilising Janelle for buying or selling.

Janelle and Ben were so wonderful to work with! We listened to all of Janelle's advice, which helped us achieve what we wanted. They were open and honest with us from the start, and their communication throughout the process was great. They really knew and loved the area, so it made us feel confident that the next owner would love living there as much as we did.

Working with Janelle was an outstanding experience from start to finish. She is the ultimate professional—knowledgeable, approachable, and genuinely invested in getting the best result for her clients. In an industry where so many agents are all flash and no substance, Janelle is a breath of fresh air. Her experience shines through in the way she communicates, negotiates, and drives the process forward with confidence. She doesn’t just talk the talk—she delivers real results, and does it with energy and positivity that makes the whole journey enjoyable. Nothing was ever too much trouble, and she kept me informed and reassured at every step. Janelle sold two properties for me in excellent timeframes, and I couldn’t be happier with the outcomes. I’m already looking forward to the next opportunity to work with her. If you’re looking for someone who combines professionalism with personality and gets the job done right, Janelle is the one

We wanted to extend our sincere thanks for your exceptional work in selling our Northgate investment property. Your professionalism and dedication were greatly appreciated. I know we (well, Chris!) asked a million questions along the way, and we truly appreciate your patience and willingness to answer every one of them. We also want to recognise the great combination of Tanya's relationship with us and Janelle's local market knowledge, which we believe made all the difference in achieving such a fantastic result. Thanks again for your excellent service!

A truly enjoyable experience with an ultimate professional. A breath of fresh air in this era of flash in the plan smooth talking agents with no clue. An experienced operator that gets results and has a great time doing it. Looking forward to the next time. Loved the experience, sold two for me in good time !!

We recently worked with Janelle to sell our property, and we couldn’t be more pleased with the experience. From the very beginning, Janelle stood out for her honesty, professionalism and in depth knowledge of our area. Her communication throughout the campaign was excellent and she remained energised the whole way, and we always felt she had our best interests at heart. If you’re looking for a hard working and committed agent without the spin, we highly recommend Janelle and her team.