Janene was prompt, responsive, met me at short notice for an inspection, provided all the information I needed to purchase and then guided me through the auction process and even got a colleague to assist. Couldn't be happier.
Having recently sold my Potts Point unit with Janene's help, I can vouch for her professional service and excellent communication skills. She is a warm, talented, hard working agent and I would happily recommend her to anyone looking for assistance in buying or selling their home.
. My property was sold in a couple of weeks of being listed at full price ! Very happy with the outcome and Janene's , communication, service and professionalism.
Janene's communications was always consistent, quick response and followed through with all queries. She was understanding, keen to listen and willing to assist/adapt to whatever situation or conflicts that arise. She was always clear/direct with her response. Her patience was not only appreciated but made her approachable no matter what the circumstances. Regardless she always checked in to maintain a strong relationship. Best of all, I felt she was genuine and honest without compromising her professionalism.
Janene was clear with her instructions and attentive and made the buyer feel as important as the seller.
We selected Ray White, Elizabeth Bay to handle our sale and Janene was our primary contact. She was fabulous. She gave us confidence in a process of which we were absolute novices and her advice proved absolutely brilliant. We felt throughout that we were her only client and our communication was comprehensive, insightful, cordial, personal and professional. We achieved our most optimistic outcome and feel that this was largely due to the advice provided by Janene, particularly in the few days prior to the auction. We cannot recommend Janene highly enough - knowlegable, personable and highly professional.
I approached Ian Campbell of Ray White Elizabeth Bay NSW as part of a selection process when looking for a Agent to act for me on the sale of my 22 Higgs Street Coogee property. The firm had been recommended to me by a friend who had extensive and very satisfactory dealings with them. Having interviewed several other we'll known Companies I chose them and couldn't be more pleased with my choice Ian Campbell and Janene Tomelty work as a team. They were both thoughtful and professional in their approach to my campaign. Always on time, arriving prior to the open house times and staying on after for any late comers. Their dress and personal presentation excellent. Their advice and contacts on how to best present my property, excellent. Feed back and discussion after each open house showing was prompt and excellent. Also following up those who had inspected the property to explore their interest and get their feedback At all times they were helpful and available. The Auction was conducted in the same professional pleasant manner with a most satisfactory outcome. Since the Auction they have remained in easy contact to answer my post sale questions, making for me, the whole experience, a most pleasant one. I really can't speak highly enough of them and of the effort they put in to bring about a successful sale of my property.
Janene has been extremely helpful throughout the whole process, was very open and transparent about the vendor's position and market interest leading up to the auction. In my experience, I have often found it difficult to trust the advice given from quite a few selling agent, however this is definitely not the case with Janene. She went out of her way to keep me informed, very professional, attentive and lovely person to deal with. Janene took our lead on board when we spoke to her before the auction started, giving me some space, we knew she would be available if we had any question. My experience has been nothing but positive.
Janene Tomelty has provided me with an excellent stream of updates and on the process pre-auction and with timely responses to email correspondence on the property. Whilst she has represented her client (the vendor) credibly, the openness of her approach gave me a sense of trust from beginning till post-auction.
Thank-you Janene for your tireless effort for the sale of my property. I was well informed and supported throughout the whole of the process right up to auction night. Having a previous disappointment with a failed contract exchange, I was keen to spend as least time as possible in securing a sale. I resolved to an auction date and was happy to exchange on the night! One less thing to worry about! (And yes, I slept well that night.). Janene answered all my questions and diffused the concerns I had. Understanding of my situation, she provided weekly printed reports of interested parties and comprehensive property market updates. I was informed of changes promptly. Finally, I wish to express my gratitude for her continued persistence and unwavering patience in the busy week leading up to the auction. From my end all seemed to flow smoothly. I recommend Janene as the agent to get he job done and commend her on her credibility and knowledge. Thank-you again, Janene!
Janene was very pleasant and professional at all times. She maintained good contact and was always polite and transparent. Unintimidating and happy to help.
