Professionalism all the way! Knew and understand my reasons for selling and was a great support, to the sale date

This is not the first time I have got a great service from Jayne, every time I deal with Jayne I get impressed with her service, communication and professionalism. I highly recommend her and wish her all the very best.

I recently purchased a property through Harcourts – Sergeant and was disappointment at the unprofessional conduct of Jayne Tozer. She has no regard for the rights of the purchaser which left me unable to access my property until 24 hrs after settlement. Had she followed the correct procedure the additional stress she caused to myself and the vendor could have been avoided. She knowingly allowed the vendors to remove expensive fixtures from the property after I had signed the contract and refuses to return the original fixture or replace it for equal value. Terrible experience and I wouldn't recommend purchasing a property through Jayne or Harcourts Sergeant.

Our experience with Jayne was amazing from start to finish. Jayne didn't have to help us when we first met her but she did. She went out of her way to give us knowledge around area's and properties we were looking at even if it wasn't hers. Jayne even took the time to come help us out an Auction to support us through it and be our bidder, which was not successful. From being in our previous home for 19years we were finding it all daunting and especially finding a property within a short space of time. Jayne took us under her wing guided us and took the stress out of it. She made it more enjoyable and exciting to look. Showed us places we wouldn't have thought to look one being Stockwell. All 3 of us fell in love with the country town and house. So we placed an offer on Jayne's property which made it even more special after all her help and guidance. Jayne was always genuine and honest with us and very reliable. Her communication was always open no matter what time of day it was. We would recommend Jayne as an Agent to help sell a property and to even purchasing through her. Thank you for helping us find this home.

We first approached Jayne at the back end of last year when my wife & I first considered putting our property on the market. Jayne came to see us for an appraisal & we kind of left it at that, we didn’t feel it was quite the right time. We became serious about selling in February this year & we went back to Jayne without hesitation as we felt extremely comfortable that the knowledge Jayne had with Williamstown we could leave it alone & let Jayne do what she does best, find us a purchaser. To be fair it was not a long time on the market & Jayne secured a purchaser quite quickly. The next big test was to find something for us & line up all the legalities of settlements & exchanges. In my view & opinion Jayne did this with aplomb. We would not hesitate to use Jayne again or recommend Jayne to our friends & family.

Jayne was available, transparent, trustworthy and extremely helpful through the whole process. She got us a sale price well above expectations, her help and knowledge and support was also above expectation!! She was able to recommend services for us to help us achieve the best outcome. She worked hard for us and I highly recommend contacting Jayne for your real estate needs. Thanks for everything Jayne :)

fantastic result, direct and straight to the point. excellent communication. knew the market extremely well. very easy to make transactions go smoothly. would refer and use again

Jayne helped our family find our dream home! We met Jayne at an open for a home we immediately fell in love with but in such a competitive market, it's hard to hope! Jayne was very open and honest with us from the outset not only about the home, but also about what the owners were looking for. What really struck me with Jayne was that she wasn't like most agents who are very clinical or sterile in their approach. Jayne is warm and personable and really connects. Jayne isn't in the business of selling houses, she sells homes. If you're looking for someone who is going to look out for you and try to find you the best, we can't reccomend Jayne enough!

Jayne found the right buyer for our house, constantly and persistently reassuring us and having the same faith in our unique house as we did. She wasn’t afraid to have hard and frank conversations, yet her heart is pure gold and we never felt uncomfortable speaking our minds with her. Thank you Jayne being with us during such a challenging period. We have the right people in our house without compromising on our perceived value. If you’re weighing up agents, let this be your sign!

Jayne was most helpful at every step of the process of buying our investment property. Her communication at all times was exceptional, if I ever wanted to buy or sell another property I would not hesitate on contacting Jayne.

We were recommended Jayne by friends of ours and she exceeded every expectation we had. Jayne listened to our needs and desires and gave us practical and sensible advise on how best to sell our home. Jayne was professional and knowledgeable throughout the entire experience. Jayne studies the market in you area and gives you an honest appraisal of what you can expect to sell you home for. There were no big statements or exaggerated amounts - just honesty. Jayne sold our home with only two openings and kept us informed during the whole procedure. I could phone Jayne at any time I had a question and she was always available to me. Jayne is an exceptional agent and I highly recommend her to sell your biggest asset.

Jayne knows what she's doing and in my experience she does it better than the rest! After selling my parents house with a great result, there was no second guessing who i was gonna ask to sell mine. Jayne was super easy to work with and get along with. She was so in control of the situation i didn't spend one sleepless night worried or stressed out. Jayne was constantly in contact with me one way or another, i knew where we were at every step of the way. Being an investment property she handled the situation with my tenant with great care and professionalism. If you're looking for an agent that is real, down to earth, honest, professional and will go over and beyond to get you the best result, stop looking, its Jayne Tozer. Thanks again Jayne, I wont be selling with anyone else in the future!