Jem did a great job managing a difficult sale and a demanding buyer. She made herself available at the (many) times he wanted to go to the property, and assisted me with the logistics of getting power connected and things repaired. She was available at all times to offer advice through the negotiating process. Thanks Jem!
Jem was always professional and honest with a positive attitude, keeping us updated at all times. She streamlined the process, working with the existing tenants. Jem is easy to talk to and always contactable. It was a pleasure working with her.
Jem was very polite and very responsive to my queries. She had also try to attend to the meetings even on her days off. So pleasant to do business with her.
We were very impressed with Jem as our Agent. From our first phone call with her we felt very confident that we & our property were important to her. Any issues were quickly and efficiently attended to and the entire process was a very streamlined and satisfying process for us. In consultation and with local knowledge Jem presented us with a very realistic sale price for our home. She very quickly liased with out tenants to have advertising photos and open house times organised. We could confidently trust her advice and guidance in bringing the sale of our home to a satisfactory result for us. Many thanks.
I found Jem to be very knowledgeable in her field and her customer service was excellent. She was very aware of our needs and delivered on them. She went out of her way to assist when we had a query and often went above and beyond. I would not hesitate to recommend her to anyone who is looking to sell their property.
We approached Jem while in the market for an investment property. She brought a fantastic place to our attention with a great rental yield and lovely tenants already on board. Throughout the whole process Jem was organised, professional and followed up on us each step along the way. She is a delight to work with, and we hope to work with you again someday! Thanks so much Jem!
Jem was responsible for taking our tenanted investment property to market in a challenging time. Jem is highly professional in her dealings with all interested parties but is also very personable. She is always contactable by email and phone and very responsive to queries. She has a very positive attitude and worked with existing tenants, the owners (us), potential buyers, property management, and conveyancing. We highly recommend Jem as a person who will give her all. Thanks so much Jem.
Jem overall knowledge and professionalism was a great help to us
Jem has been awesome throughout this whole process! Especially for showing us the house while on maternity leave and being so attentative. My wife and I really appreciated all of her help and understanding, Jem definitely contributed to making it a smoother process for us. We definitely got lucky buying our first house from such a wonderful realtor.
House was sold quickly (within 2 weeks) so the advise we got on a realistic sale price was correct
We can't speak highly enough of our experience with Jem in purchasing our property. Jem went above and beyond in helping us buy our property from start to finish. The professional service and attention to detail from Jem was exceptional. From day one, Jem was extremely courteous, responsive and reliable. She has excellent market knowledge. Jem always responded to our calls, emails and messages. Regular communication was evident throughout the purchase process as we were always kept updated every step of the way. Jem never left any questions unanswered and always responded promptly. Most importantly she always took the time to answer any questions we had. Jem clearly takes pride in doing a great job. Her eagerness to help and assist us was remarkable. We would highly recommend Jem for anyone desiring to sell or buy a property. We have no doubt that Jem's future clients will be similarly pleased with her outstanding service and attention to detail. It was a pleasure working with you Jem. Thank you for your professionalism, time, thoroughness and patience.
