Jem's profile

Jem's reviews

  4.9  
Jem has 389 reviewsacross 49 different locations, showing 12.
Seller review
Smooth and Friendly Collaboration
7 months ago
Smooth and Friendly Collaboration

Jem was amazing to deal with. The overall process was flawless and she kept us updated throughout the sales process. The communication was clear and precise. We loved her attention to detail right from the initial inspection till settlement. Thanks Jem!

Buyer review
Great communication!
7 months ago
Great communication!

Jem was great throughout the process of us buying our first home! Her guidance on what to expect at each step was invaluable as buying your first home is a daunting experience. Loved that she offered to us the option of putting the Sold sticker on (we did). Was so lovely dealing with Jem, especially after encountering some questionable agents at other properties.

Buyer review
What a pleasure!
7 months ago
What a pleasure!

Working with Jem on the purchase of a house in Springfield was a great all round experience! Very professional, knows her stuff and great communicator :)

Seller review
Fantastic communication, great price achieved, and in a short time period!
7 months ago
Fantastic communication, great price achieved, and in a short time period!

Jem was a breeze to work with, especially considering we are not even located in the same state as our property and relied solely on her inspections and advice to get us to the finish line without seeing the property in person ourselves. Exceptional sale price achieved, with no issues or delays. Highly recommended, would definitely hire her again!

Buyer review
Down to Earth agent and excellent communicator.
7 months ago
Down to Earth agent and excellent communicator.

Jem was lovely to deal with from the very start and so easy to talk to which made this process that much easier! She was informative, kept us up to date at every stage and her knowledge of the house and area made this purchase easier. No question or task was too much. Her professionalism shows in the way she speaks with you as a client and with the tenants of the house. We would happily buy through Jem again if we wished to enter back into the market.

Seller review
Professional and honest
8 months ago
Professional and honest

We had the absolute pleasure of working with Jem for the sale of our property, and we couldn’t be happier with the experience. From start to finish, she was incredibly professional, knowledgeable, and proactive. Jem kept us consistently informed throughout the entire process, clearly explaining each step and being fully transparent about what needed to be done to achieve the best possible price. Her communication was excellent, and we always felt confident that our sale was in great hands. Thanks to her guidance and dedication, everything went smoothly and stress-free. We would highly recommend Jem to anyone looking for a reliable and outstanding real estate agent.

Buyer review
Excellent
9 months ago
Excellent

Bought my second investment property through her

Buyer review
Wonderful from inspection to settlement
9 months ago
Wonderful from inspection to settlement

We had a great experience purchasing our new home thanks to Jem. From our first conversation at the initial inspection, she was always professional and friendly towards us. She communicated clearly and concisely throughout the process and addressed any questions or concerns we had without delay. We highly recommend Jem to anyone in the market, she was a pleasure to work with.

Seller review
Super Star - Jem the Real Jem
9 months ago
Super Star - Jem the Real Jem

Jem is a true professional. She was up front in explaining the process to us. She kept us updated and informed all the do’s and dont’s of selling the property. She explained all the cost and also suggested the best advertising approach to get maximum exposure. She was always available to answer all our questions. She presented our property well and got us the record price of the suburb. If you want peace of mind when selling your property, call Jem.

Seller review
Who else would we choose ?
10 months ago
Who else would we choose ?

What can we say, but that Jem is the ultimate professional, Jem knows her stuff, which was very evident from our first discussion in moving forward. We did not have to stress about anything. Jem made sure that we as vendors, were kept up to date about everything on a daily basis. We were advised on appropriate actions to secure the contract, leading to a stress-free settlement. Jem is the best, many thanks.

Buyer review
Smooth and stress free transaction
10 months ago
Smooth and stress free transaction

From first inspection, shortlisting and all the way to settlement day, Jem was available to guide and support us with our first home buy. It was a smooth process throughout. We will definitely recommend working with Jem for a stressfree transaction.

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