Jenni was so helpful, professional and great to communicate with. We Couldn’t have asked for a more positive experience with finding our first home. Thankyou so much Jenni!
Jenni was the seller’s agent. Beyond her expertise and professionalism, Jenni was amicable and kind throughout our buying process. She patiently answered all our questions with in-depth explanations. She also full filled our requests in a timely manner. Always responded to our text messages or phone calls. Thank you Jenni for the great service you provided us throughout the settlement process. We would definitely recommend you to our friends.
Jenni, from the go, made every thing doable. Her industry and local knowledge was outstanding. So relaxed and yet very professional. She was very understanding and quick to return solutions to our problem questioning. We were on edge most of the time but she managed to put it all together wonderfully. We had fun most of the event. Some days were so long but she kept things going smoothly. We purchased the home thru Crowne Real Estate some 10 years ago. We were happy then and are extremely happy to have chosen Crowne on this occasion. Great job Jenni ! Thankyou. 31/07/2023
You looked after us and helped our purchase and complete inspection processes when the tyranny of distance meant we could only be there at limited times. Your facilitation between us and the Seller from pre-contract to post-settlement made it a friendly, collaborative and easy experience in a short time. Thanks Jenni!
Jenni has been amazing to deal with throughout our purchase. Being first home buyers we were definitely feeling nervous about the process but Jenni has been more than accomodating. Any questions we have had day or night she is always more than happy to answer. I would recommend Crowne realestate to anyone looking to buy and even more so Jenni in particular.
My experience with Jenni was smooth she has great interpersonal and communication skills. Jenni asked all the correct questions that she required to sell the property any questions i had she would answer and if she didn't have the answer there and then Jenni would do her research and get back to me promptly. Im extremely impressed with Jenni Hood and Grown realty. The turn around to sell the property from going live to unconditional was within 3 weeks this was because of Jenni's due diligence and extremely hard work. Jenni has extensive experience and her property market knowledge is outstanding. Jenni has a friendly interpersonal personality just the sort of agent to sell your property. When ever i need to sell a property i will 100% contact Jenni. Hood for future sales.
Jenni has been great from day one from open house to finalise purchase property. She has great interpersonl skill to manage individual need and comunicating openly about property which we are getting. There was nothing hidden information which you get surprised after it. Definitely 5* to Jennie and Crown Real Estate.
Jenni made the process from listing to sale the most stress free experience I have ever had and I have bought and sold a few properties in the past couple of years. An absolute professional when it came to selling the house. Jenni offered ideas on presentation and staging, arranged photography, contracts, negotiations and always presented the house in the best way possible. The team at Crowne have been exceptional with handling this listing from start to finish and Jenni has represented Crowne at the highest level of professionalism. I wouldn’t recommend anyone else or any other agency when it comes to selling your property in Ipswich. Thank you again Jenni and Crowne Real Estate!!
I had an excellent time using Jenni Hood and the team at Crowne Real Estate Ipswich . Their entire team works with us and all the associated parties to ensure a quick and easy. Communication was superb.
Excellent communicator and whole experience of sale was very stress free
Jenni was great in the initial stages of purchasing out first home. She made herself available for numerous calls and questions relating to the house and the process, and assisted in negotiating issues with the house on the back of the building inspection. Unfortunately the process took a turn when we weren’t able to accommodate a request by the vendor to bring the settlement date forward as our bank wasn’t ready. We were disappointed we couldn’t arrange for the settlement to be brought forward, but what was most upsetting was Jenni berated us over the phone for the situation which was out of our control. Her attitude changed from being helpful during the process to belittling us as though we were an inconvenience to her for delaying settlement and thus her commission payment. What should have been an exciting process for us left a sour taste as a result.
We are returning clients of Jenni' s after our previous house sale went so well. Needless to say, Jenni did not disappoint. Her knowledge of the market is remarkable and her quick solutions to our minor predicaments ensured the sale went ahead smoothly. Thanks again Jenni, we will definitely be calling you again for the next one!
