--- To: LJ Hooker South West Subject: A Note of Appreciation I am writing to express my sincere gratitude for the outstanding service provided by your company during the recent sale of my property. A special thank you to my dedicated agent, Mr Jeremy LIoyd, who demonstrated exceptional professionalism and a genuinely human touch throughout the entire process. From the initial market appraisal and property marketing to effective communication with potential buyers, skillful negotiation assistance, and finally the smooth completion of the closing procedures, Mr Jeremy LIoyd provided comprehensive support with a consistently professional, meticulous, and patient approach. This gave me a great sense of reassurance and trust at every stage. Not only did Mr Jeremy LIoyd display sharp insights into market trends and offer timely professional advice, but their sincere communication style and customer-centric philosophy also made me feel truly valued and respected. When navigating complex procedures and coordinating between multiple parties, Mr Jeremy LIoyd always resolved issues efficiently and reliably, ensuring the transaction progressed seamlessly. This experience has given me a deep appreciation for your company's "client-first" ethos and the strength of your professional team. I would like to extend my heartfelt thanks once again to Mr. [Jeremy LIoyd] and your entire company. I look forward to the possibility of working with you again in the future and will gladly recommend your excellent services to friends and family. Wishing your company continued success and prosperity! Sincerely, [Steven zhao&Fan sun] [17/12/2025]

I wouldn’t recommend anyone but Jeremy with LJ Hooker. He is the best. Such a lovely truthful person. I was asking questions day in and night. He always had the time to answer my questions. Always called back no matter if it was the weekend or during kids at school. He will be there for you.

Jeremy possesses a very good manner and personality for real estate. Very honest, trustworthy and he works hard to achieve results. Jeremy ensures all clients are ‘kept in the loop’ as well as providing honest guidance and support when required. Real estate can create stressful situations for individuals’ and Jeremy demonstrated the ability to absorb and support in a timely manner which is a credit to him.

Very personable and easy to communicate with and ready to help and make the process as easy and simple as possible

Very welcoming and all round nice guy Able to answer any questions we had Yes definitely highly rated.

Thankgoodness for Jeremy or I would not have my dear little house exactly where I dreamt of being.This was not a straight forward sale,with many twists and turns Jeremy calmly managed us through to the happy ending. I highly recomend this kind and knowledgeable man.

I'm a older woman on my own , he was caring professional, new what he was talking about, he listened to my thoughts and worked endlessly to get me my best results. I would recommend him to any one.

Jeremy was exceptional in selling my home before I had even put it on the market. The after sales service Jeremy provided was exceptional, even to the extend to ensuring I secured a place to live after the sale. Would I recommend Jeremy to any other seller or buyer - 100% yes!

We recently sold our house in Broadwater with Jeremy and couldn’t be happier with the result. He got us the best possible outcome in a short amount of time and made the entire process feel seamless and stress-free. Jeremy went above and beyond with his communication, always keeping us in the loop and answering every question we had—no matter how big or small. His strategy for selling the house was spot on, backed by extensive market research and a clear understanding of the local market. If you’re looking for someone who’s knowledgeable, responsive, and genuinely committed to achieving the best result, we would absolutely recommend Jeremy.

We loved working with Jeremy as he went out of his way to help us find a property that was suited to us and in our budget. We appreciated the way he communicated professionally and consistently and worked between us and the seller to benefit us all. Thanks again Jeremy, it was a real pleasure to buy our first home through you.

Professional,knowledgeable, Willing to help with maintenance of property.

Jeremy was fantastic to work with throughout the process of securing our home in Broadwater. He was professional, friendly, and always went the extra mile to make sure everything ran smoothly. His communication was clear and prompt, and he made what could have been a stressful experience feel seamless. We couldn’t be happier with the outcome and would highly recommend Jeremy to anyone looking to buy or sell in the area.