Jess' profile

Jess' reviews

  4.9  
Jess has 150 reviewsacross 10 different locations, showing 12.
8 months ago
Professionalism, presence, clear communication

Professionalism, presence, clear communication, and the ability to build warm, genuine relationships are just a few of the standout qualities Jess Grashorn brings to her role. Jess explored options with us, presenting researched market trends and providing realistic expectations all delivered with integrity and transparency. We are incredibly grateful to Jess for the sensitivity and care she brought to an emotional time for our wider family. She approached each step with compassion and insight.

8 months ago
Very professional and personable

Jess worked tirelessly to get the best selling price for the property. Jess is very professional and personable which is what sets her apart from other agents. Her team also scheduled the open homes at the time that was right for me and always provided updates after every open home. I would recommend Jess and her team to anyone looking to sell as you won’t be disappointed with the service provided.

8 months ago
We wouldn’t hesitate to seek them out

We are so grateful to have had Jess and Emma helping us sell our beautiful home. The communication was frequent and clear and we wouldn’t hesitate to seek them out if we were selling again or purchasing in future.

8 months ago
I would highly recommend Jess and Emma to prospective vendors!!

I have nothing but high praise for Emma and Jess, who were both knowledgeable of the market and helpful in every way. They made the buying process easy and stress free, communicating clearly, responding quickly to messages and going out of their way to fit in with my schedule. They were at all times positive and friendly and assisted me to feel confident and relaxed throughout what could have been a particularly tense time. I would highly recommend Jess and Emma to prospective vendors!!

8 months ago
I would highly recommend Jess!

Having already settled on another property it was in my best interest to sell quickly. Jess did her best to ease my anxiety and worked immediately towards selling my property off market. Both Jess and Emma were wonderful to deal with and succeeded in achieving a good result without any stress on my part. I feel very grateful to them for their support during the process and for their professionalism, combined with their lovely personal and sincere approach. I would highly recommend Jess!

11 months ago
Great working within the scope of flexibility of a market leading professional

It's great working within the scope of flexibility of a market leading professional. The area around our property has experienced significant infrastructure development since we purchased, making pricing our property somewhat of an unknown factor. We had an idea of market value & were able to discuss our concerns with Jess. She made us feel heard & went on to do some additional research on our behalf. Together, we identified the best approach to achieving a positive outcome. THANKS TEAM!

11 months ago
Her customer service is first-class!

Jess' understanding of the Goulburn real estate market is exceptional. Her customer service is first-class. She always responded to queries quickly and with clear information. Jess showed empathy for my personal circumstances--and it was always clear that she was working to get the best outcome for me. We achieved a sale price above expectations.

12 months ago
Her knowledge of the market is expansive!

Jess really took the time to explain every aspect of the process in great detail, her knowledge of the market is expansive! We are very happy with the result Jess helped us achieve.

about 1 year ago
Jess and Emma

After being let down by another local agent Jess and Emma took control. They guided us throughout the process with constant updates and honest communication. This resulted in a successful sale at a realistic price( don’t be fooled by other agents selling you an unrealistic price). Being out of area we couldn’t have picked a better team to lead this sale. Thank you Jess and Emma

about 1 year ago
Thoughtful, kind & professional

Very pleased we settled our house yesterday. A big thank you to Jess Grashorn & Emma McDonald for their diligence, support & kindness shown to me & my family. Thank you

about 1 year ago
2nd attempt

My property was with another agent and unfortunately didn’t sell. I went with Jess as she had continued to show interest and even when I had given up, Jess and her team pursued every lead and showed great confidence. Her friendly manner and positive attitude reflects in her work ethics. Thank you so much to Jess and Emma!

about 1 year ago
Worked for me, not the buyer

I can not fault Jess and Emma Team. Kept us informed at all times, and made the whole process from pre-listing to after the sale. Well done team

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