starstarstarstarstar about 4 years ago
Professional, Skilled Negotiator and Supportive
I've chosen Jess to sell 3 of my properties over the past 8 years, with my expectations surpassed each and every time. Jess bent over backwards to ensure I had all the advice and supplies to stage my home beautifully with her talents in home staging, and in a very short period to have the marketing and open homes running to a short campaign and a quick sale for a record price. During one of my previous sales, I'd become seriously ill and was hospitalised prior to the final two open homes and auction, with Jess and her husband turning up early to help my daughters prepare the house ready for the opens and the big day, not only meaning we didn't have to cancel, but also selling at a top price for the area and taking all the stress of the situation away. Jess communicates promptly and has always kept me up to date with any changes or communication with buyers, sharing her honest opinions on the market and seeking advice from her colleagues to ensure I am in the best position to make the right decisions along the way, which with so many unknowns in real estate, can be tricky, and can sometimes be costly. Jess is honest, down to earth, direct, calm and kind in her approach and very skilfully negotiates to achieve a successful result for both the seller and the buyer, thinking laterally to resolve issues if they arise. Jess has gone over and above, by helping me with advice and communicating with the agent on my next purchase with no benefit to herself, just to help negotiations for me on the other end. Jess has shown this kind of commitment and support to me as a seller each and every time I have sold a property, which is why I call her every time, and will continue to do so when the time comes again.