Joanne's profile

Joanne's reviews

  4.9  
Joanne has 132 reviewsacross 14 different locations, showing 12.
Buyer review
Provided Great Support
almost 2 years ago
Provided Great Support

We just bought our first home through Joanne. We met her at our first inspection and she was fantastic throughout the 3 months we were looking. From showing us houses before they went on the market, to assisting us through the process of making our first and then multiple other offers, to going out of her way to organise inspections and provide support once we finally purchased a property, we are very grateful.

Seller review
Great Work Ethic
about 2 years ago
Great Work Ethic

We engaged Joanne to sell our parents home and were rapt with the outcome.She has a good work ethic and kept us up to date with the people that viewed the property She has a good understanding of the market, is friendly and no nonesence I cold not recomend her highly enough

Seller review
Extremely Proactive
about 2 years ago
Extremely Proactive

Joanne recently sold my home in Somerville . Due to her extremely proactive attitude, we were able to sell off-market, saving me time and money.Joanne gave me expert guidance throughout the whole process of the contract and sale, and the deposit and conveyancing processes, as well as advice on managing the purchase of our next home. I can't recommend Joanne highly enough. She is dynamic, knowledgeable, proactive and very pleasent to deal with. At no stage did I feel pressured or unsupported.

Seller review
Communication was key
about 2 years ago
Communication was key

Jo's knowledge of the market was great. Her communication was fantastic, honest and she kept me informed at all stages of the sale. She went above and beyond to achieve a great result. Would recommend Jo 100% & will use again in the future. Thanks Jo :)

Seller review
Awesome to deal with
about 2 years ago
Awesome to deal with

Joanne has recently sold our property in Somerville. From our initial meeting, Jo was attentive, interested in our needs, and personable in her nature. She remained in regular contact throughout our sale and was always available to answer any questions we had. Her knowledge of the local Somerville area, property values, sales tactics, and the sales process was fantastic. I would highly recommend Jo for the sale of your property.

Buyer review
Delight to work with
about 2 years ago
Delight to work with

I have been trying to buy for over a year now and I met Jo many times throughout my journey, and I started to build up a rapport with her, she got to know my personal circumstances and what I wanted in a house for the needs of my family. She understood my budget and was always extremely helpful, helping me to see how to utilise spaces and to think out of box when places weren't perfect, and she didn't give us looking for my brief. I had nearly given up hope finding the perfect house as I'd scoured the market in Somerville week after week and nothing was quite right, then Jo comes to the rescue and has a house in mind that she knew I'd love and would be perfect for my family. She secured an off market deal for me that was of benefit to us and the seller and I'm super impressed with her communication throughout, her dedication getting paperwork and contacts done even when she was sick at home with covid and her super cheery straight talking, no nonsense manner, she is a delight to work with and I wouldn't hesitate to recommend her for both buying or selling of property in this area. Thanks Jo

Buyer review
Super Helpful!
about 2 years ago
Super Helpful!

I am just wanting to say how very helpful Joanne was in my purchase of the property and that she was very knowledgeable about the property and the area Joanne was always available and helpful on answering any questions I had. Would recommend to anyone.

Seller review
Pleasure to Deal with.
about 2 years ago
Pleasure to Deal with.

What a pleasure to deal with the people in this company, we had no hesitation to appoint them as our agency to sell our house. Their honest approach, attitude and friendliness but also their professionalism. Joanne Charleston sold our property in the end , she was easy to get on with had a great sense of humour all of this gave us a sense of trust and a real connection. As a seller I can recommend Joanne and the team. I'm sure any prospective buyer would be in very good hands with Joanne.

Seller review
Amazing Agent
about 2 years ago
Amazing Agent

Joanne was the real estate agent we purchased our home from. She was an amazing agent who was always available to answer any questions and was incredibly supportive throughout the entire process

Buyer review
Felt Supported
about 2 years ago
Felt Supported

We recently bought from Joanne and she has been incredible! Loved her from first meeting her, she took the time with us to really go through the property, no BS. Any questions, concerns or information needed she would back to you in an instant. Great Communication! We always felt supported by Joanne throughout the purchasing journey. Would absolutely recommend!

Seller review
Great Communication
about 2 years ago
Great Communication

We found Joanne and the whole team at Coopers easy to work with. We were very happy with the price that we were able to achieve. Joanne had great communication with us through out our sale. We would definitely recommend Joanne and the team to anyone else who are wanting to sell.

Buyer review
Wealth of Knowledge
about 2 years ago
Wealth of Knowledge

I have recently purchased my first home which was for me a daunting prospect. Joanne brought her wealth of knowledge, broke down the process and made sure that the property was the right one for me. Absolutely thrilled and excited to secure my perfect home and Joanne was such a huge part of this amazing step forward in my life. Thank you Joanne!

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