Unfortunately we did not achieve the price we expected for our property.
Unfortunately we did not achieve the price we expected for our property.
My wife and I have lived in our recently sold property in the Hobsons Bay area for just under 10 years. As you may know, being residents of a particular area/council in Melbourne, you tend to learn and remember some significant aspects of that particular neighbourhood. One of those businesses we came across was the RT Edgar in Williamstown, where my wife and I were assisted by the lovely, consistent, professional, driven and friendly 2 Real Estate Agents by the name of Joanne Royston & Reece Pearson. From A-Z, our selling experience was excellent. We would recommend this agent to all of our friends and relatives in the future. Thank you.
Jo and her team where very efficient and straight to the point with all of the relevant facts. Having all of the necessary information provided in a timely and concise manner made it easier to assess the opportunity. It seemed to be a win, win for the Vendor and the Purchaser on the day.
Joanne is a highly experienced, very well organised and hard working real estate agent. Joanne has an honest and open approach with her clients and she takes the time to listen to her client's needs and requests. We were very pleased with the level of service and communication provided by Joanne and her team. Her work ethic and commitment to getting the best possible result for her clients is commendable and admirable. We highly recommend Joanne and her team!
We found Joanne and her Staff to be completely on the ball, keeping us fully informed regularly throughout the Sales Campaign. No question from us was too difficult or ignored. Our Family rate Joanne and her Staff at the top of the ladder.
We found Joanne and team a delight to work with. The process was fully explained to us, alternative approaches and strategies also were communicated. Joanne and the team demonstrated honesty, transparency, appropriate feedback and a professional approach that supported the selling of our unit.
As the purchaser I thought their negotiation process was relatively fair and what you'd expect (i.e. didn't give much away but seemed to be genuinely working with vendor to convince them of a good deal). However, there were a couple of occasions where communication with me was poor - including organising an inspection but failing to confirm with tenants that they would be home so we could not get in and wasted time travelling to the property. The process of arranging settlement between my broker, conveyancer and agent was also painful and my broker seemed to think the agent was not on top of the process.
Joanne and her team went above and beyond every step of the way during the sale of our home. Constant communication gave us peace of mind as well as Joanne's extensive knowledge of the realestate market. We would encourage everyone in the west to put their trust in Joanne and the team from RT Edgar Williamstown for all there realestate needs!
Extremely confident and experienced. Excellent knowledge of the local market and very good strategist and negotiator. Clear and consistent communication from the first meeting to the last. Felt like I was her only client (I know that was not the case given she had 5 auctions including mine on the same day). Amazing that she and her talented team were so attentive, thorough and accurate along every step of the sale. A fantastic outcome.
This is the second time our family have trusted Jo with the sale of a property and yet again she was a true professional. Her market knowledge, communication and sales approach are just a few of the reasons why we will choose Jo time and time again. Thanks!
Joanne and the RT Edgar team achieved a perfect result for us. We would highly recommend their professional service.
Joanne sold us our dream home and then took on the campaign to sell our current house. She is a fantastic and knowledgable agent who runs a great operation. Jo delivers service that wows, both Jo and her team go above and beyond which eventuate in record results.