From the first moment I walked into the property, Joel was present and ready for all my questions. He was enthusiastic about what he was telling me about the property and showed me around with pride. He had extensive knowledge of the place he was selling as well as the local area. He was genuinely interested in my story and what my needs were. I highly recommend Joel as I felt really comfortable with the whole process of buying a home.

Strong knowledge of market

Our family has been fortunate to work with Joel and his team for over 15 years, and this recent apartment sale only reinforced the trust we have built over time. From start to finish, Joel communicated with us clearly and consistently, making what can often be a stressful process feel smooth and well-managed. His knowledge, guidance, and attention to detail ensured that every stage of the sale was handled professionally. We have trusted Joel with all aspects of our property journey—both renting and purchasing—and once again, he delivered as part of a truly reliable and supportive team. We wouldn’t hesitate to recommend him to anyone looking for an experienced and trustworthy agent.

It wasn’t an easy decision to change agents, but after a letterbox drop we sought a second opinion—and we’re so glad we did! Joel and Century21’s team experience, strong local results, positive reviews, and recent RateMyAgent recognition in Menai gave us confidence to make the switch. They sold our townhouse off-market in just 5 days, achieving a result beyond our expectations. Joel and the team went above and beyond, were always responsive (even at ungodly hours), and made the entire process seamless and well-managed. We couldn’t be happier with the outcome—highly recommended for all of their exceptional service and results!

To Joel and the C21 team, my wife and I couldn't be happier. You set your goal price from day one with confidence, though we believed it was a little optimistic. The team achieved said goals for us within days and were good enough to do so off market! We always felt we were in good, passionate and professional hands from day one. Thanks again Joel and Team C21!

Joel was fantastic to work with throughout the entire process. Thanks to his hard work and expertise, we achieved an incredible result for our 3-bedroom townhouse in the 2234 area. We highly recommend Joel to anyone looking to buy or sell!

Joel was fantastic to work with during the process of selling our apartment. He was always prompt with his communication and very professional. He made a very stressful time feel less stressful for us. We felt very looked after and whenever we had questions, he would provide detailed honest answers. Even though we didn’t achieve the sale price we were after, it wasn’t due to Joel or his team but due to other circumstances out of everyone’s control.

Great communication throughout the whole process. Thanks Joel!

Joel was fantastic to work with. From day one he was proactive, responsive, and always kept us in the loop. The regular updates, video feedback after inspections, and attention to detail really stood out. He made the whole process smooth and stress free, and you can tell he genuinely cares about getting the best result. A great team to have on your side.

Genuine care and Honesty.Joel is a genuine agent, he does not pressure the buyer and looks to drive a fair outcome. His honesty and commitment to be transparent throughtout the process kept us feel assured and trusting. A highly recommended agent.

We had a great experience with Joel Bethell and his team from Century 21 throughout the sales campaign. They kept us well informed at every stage and were consistently professional. The entire sales team was friendly, approachable, and very professional, which made the process smooth and stress-free. Highly recommended.

Thank you Joel for the excellent service provided to us. You and your team were with us every step of the way, keeping us informed on the progress of things. Thank you and have a merry Christmas and a happy new year!