We have sold 12 pieces of real estate, and this was our 13th purchase. We have formed some wonderful business associations with agents over the past 4 decades, with a couple developing into personal friendships. This definitely wasn’t one of them. John had no idea what was in his contract which he had us sign. We were delighted to be able to inform him within a week that we had an offer on our existing home and that we didn’t expect any hiccups with our ‘subject to sale’ purchase. We thought he’d be pleased. According to our contract to purchase our new home through John Ball, the buyers of our existing property had 30 days for their finance to be approved. We expected John to be thrilled at how fast and how successful we’d been. Instead he yelled down the phone at us, saying 30 days for finance was outrageous. His anger extended to include the agent selling our existing property. He didn’t believe the contract allowed for this 30 days. He was angry, and used the word ‘outrageous’ multiple times. He went away and checked the contract, and came back to us was an acknowledgement that he had omitted to remove this 30 day clause, but there was no apology. Our existing home sold well ahead of schedule, and we honoured our offer to purchase with settlement taking place 37 days after our offer to purchase was accepted. Apart from the absolutely necessary dealings for the settlement to take place, and for us to take ownership, there has been very little contact from John Ball since that time with the exception of this request for a review. Sadly we don’t have anything pleasant we can relate . He was awful to deal with.
John's reviews
John was great to work with in purchasing our first home. Very genuine and honest person and he really made sure he did all he could to help make this process simple and smooth. Really appreciate all his time and work!
We trusted John because of his excellent reputation in the real estate business, and he did not disappoint. His reliability and expertise ensured a smooth selling process, and we're beyond grateful for his help. John is a true professional!
John was amazing from start to finish, one week on the market, first viewing and already a solid offer was in place. Things ran so smoothly and quickly we couldn’t believe it! Highly recommend John if you are looking to sell your property with no fuss and no delays.
We were late to the open home however John stayed while we checked out the home. He had no issue with us coming back a few time for us to measure things. Great communication all the way through. John was very easy to talk to and answered all our questions. Thank you John for the great experience buying our new home. Karen and Peter
Once again John has excelled! His knowledge of the market and the needs of the buyers helped us settle at the right price, and extremely quickly. He is always on the end of the phone for all parties whenever we have any questions. I recommend John to anyone who looking to sell, or buy as he works hard to get the right outcome. A great guy that offers a stress free service!
John was a pleasure to deal with and kept us informed and up to date every step of the way. He got us a great price for our property and we would recommend using John.
I am very happy with the service provided by John Ball at LJ Hooker. My house sold very quickly, and John followed up with prompt service from start to finish. I would highly recommend him.
We had an amazing experience working with John to buy our home. From the very start, he was transparent, knowledgeable, and genuinely had our best interests at heart. Unlike some agents, John was never pushy—he gave us the space to make decisions while providing honest advice and guidance when we needed it. His communication was excellent, keeping us informed every step of the way. We truly appreciated his professionalism and down-to-earth approach, which made the entire process smooth and stress-free. If you're looking for a trustworthy realtor who genuinely cares about his clients, we highly recommend John!
Knowing John Ball for the last 18 months a good knowledgeable experience we have had with John in the house marketing side. John is very punctual and gives his best to sort out any problems that might arise. In selling the house, his expertise is getting the right price if not above. This is the second house in our family John has sold, both above our expectations. We would not hesitate to recommend John Ball to anyone who is thinking of selling their house. Thank you John. Geoff @ Marian.
I found John to be very aware of the current local market. Good advice, good knowledge and very patient. We had some challenges with access & maintenance on my Unit. John was always positive & patient and all turned out very well.
