John discovered I was planning to sell almost 2 years before we went to market. During that time he maintained contact in a regular but not over the top fashion. Each time we spoke he listened, really listened, to what we were saying. In the end we got the price we wanted in under 2 weeks. Thanks John.
From the moment we met John we knew he was the agent for us. A determined and committed gentleman. Always went above and beyond for both us as the vendors and for the potential buyers. Johns communication was exceptional and always keeping us in the loop. We wanted someone to purchase our house (home) that was going to love it as much as we did and John certainly delivered on that expectation. Highly recommend John to anyone wishing to sell their property could not have asked for anyone better.
We would like to Thank John Irudayaraj for helping us sell our property in Stanhope Gardens. John was very hands on and went above and beyond to get everything moving quickly. I would highly recommend him for his proactive nature.
John was a professional from start to finish. He kept us informed from start to finish and was in contact nearly every day letting us know how things were progressing. I have never seen someone work as hard for a client to achieve the best possible price for them and that he did obtaining us a record price for the street. After looking for a new house I realized just how good john was as all the other agents you had to chase just to get some information about the property. Even after my sale john was more then happy to help us with any questions in relation to purchasing a new property. John is the ultimate professional and all round nice guy and whenever someone tells me there selling I tell them there is only one man for the job. John Arudayaraj
What can we say about John, only good things. From the 1st phone call to the last John was very attentive, helpful, proactive, knowledgeable, professional and friendly. This was our 1st home and he made it very easy. We had been looking for a while before we came across our house and we are glad that John was our agent. He showed us from the get go that he will go above and beyond for us, from the late viewing on Saturday afternoon to the late phone call that day to the signing on Sunday he was always happy to help. John kept us in the loop with everything that was going on and it was always nice to deal with him as we knew he was on top of things. There were a few hiccups when John was away and if John was around we are 100% sure that it will not happen. We knew he was good but we realized he was amazing then as the minute he came back everything was back to smooth sailing. Even tho John deals with many vendors and buyers on a daily basis that didn’t stop him from making us feel special and important. He picked up every phone call, replied to every text and email. All of this was always done with the highest quality of customer service. Last but not least we can say without a doubt that John goes above and beyond his job to give the best to customers and the fact that he does it with a smile is the best. He is an amazing agent defiantly one of a kind and LJ Hooker is lucky and should be proud to have such an wonderful agent with them. We couldn’t praise him enough and we defiantly 100% recommend him to anyone and only hope that LJ Hooker values him to the highest as John dose deserve it. A big Thank you to John, you are amazingly awesome!! Warm regards, Julian and Mariya Martin PS: I had to reduce a lot of our praises as there was not enough space :).
We met John following a call to his office and discussed our high expectation for both price and marketing strategy for the sale of our house. We had extensively renovated our house to high standard with top end inclusions and were well aware of the required marketing to attain the target price. As John was new to LJ Hooker franchise having joined from Star Partners he did not have any supporting staff. Apart from quality photographer and limited admin support from Kayla Gradidge John did most of the work by himself to best of his ability. The property went on the market with quality web publication but with poor quality printed brochure. John quickly remedied the issue after we helped him to redesign the brochure. We found cost of their marketing package higher whilst quality control of LJ Hooker Stanhope Gardens were not in par with their competitors eg. Star Partners. After seeing limited interest in the property from prospective buyers we advised John to cancel the planned auction of the property. However, John advised us that we should go ahead with the auction as he was expecting at least 3 potential buyers to bid for the property even though no property and pest inspection had taken place. The auction was a failure as none of the expected buyers turned up at the auction and we bore the auctioneer's expense. John was eventually able to secure a buyer for $920,00 which was below our bottom line of $950,000. We believe that John could have attained or potentially exceeded the target figure had he been properly supported by his agency. We have high regard for John Irudayaraj as an experienced real estate sale agent. We are however very disappointed about LJ Hooker Stanhope Gardens business model whose primary goal is to turnover property for sale quickly with a flat 2% fee at least operational cost with no regard to their clients. We will not engage this real estate agency in future.
