Outstanding - honest, transparent, professional and reliable
John’s team at McGrath (Willoughby) are outstanding.
I’ve had dealings with real agents, both sales and property management, for 20 years and by far this is the best team I’ve come across.
I was on the buy side in the recent dealing I had with John (he of course was acting for the vendor by auction).
The team were efficient, transparent, courteous, professional and really helpful at every stage of the process.
In particular:
1. During the sales campaign, John and his sales associates were transparent about interest in the property I ultimately purchased and were never pushy. I never got the sense John’s team were ever dishonest (not something I can say about all the real estate agents in the Chatswood area).
2. At one point I was struggling to decide between two different sales which John’s agency was running and he offered objective advice and tips that was fair to both his clients.
3. John handled the auction really well and made what’s ordinarily a stressful, high pressure process into one that was calm and orderly.
4. After signing the purchase contract, John offered good tips in preparation for the post-sale period.
5. Throughout the entire process, his team were easily accessible and quickly offered assistance to make the sale process stress-free and smooth.
I would strongly recommend John’s team to anyone interested in selling or leasing and he will be my first point of call when I’m at that stage.
After the purchase, I looked up John’s online profile and saw he has had numerous awards over the years and that would explain the outstanding experience I’ve had.