Outstanding communication every step of the way. Calm assessment of buyers reactions and detailed assessment of feedback leading to campaign adjustments. Successful outcome was never in doubt. Achieved every goal we agreed.
John has been very determined to succeed in marketing my property and achieving a sale. John has kept me informed of progress on a regular basis, and has achieved a reasonable result in the current market. I have used John, and his colleagues, as the managing agent for my rental of the property for many years prior to my decision to sell. John has been proactive during the management over the years.
Cousins has handled my properties over many years, always competent, courteous and helpful.
John was up front with plenty of information and guidance with how to progress our sale. He communicated along the way and offered advice. All with a good outcome. Many thanks John.
A huge thank you to John. You have consistently demonstrated great market knowledge, been a pleasure to deal with and a true professional. Above all, you have made the whole experience of selling a property run very smoothly and seem much simpler than it is. Thank you again for your wise counsel, responsiveness and utmost integrity.
John Millane really knows what he’s talking about! He demonstrated a solid knowledge of the market that included our property and all his recommendations have been substantiated in the sale that he achieved for us. Above all, John made the process exceptionally smooth, prompt and efficient. John Millane and Cousins minimised the stress usually associated with property transactions which has been most appreciated. We still have thirteen days until settlement, and expect that the final stage will be as professionally handled as the work required to get to where we are today. We also take the opportunity to add that Cousins & Co also provided an excellent service in managing the tenancy of our property. Thank you to all involved!
John and his team managed my rental property for over 20 years in a friendly land professional manner. When it came to selling John managed a perfrct campaign which resulted in a sale 2 weeks from listing and achieving a price above expectations. I would recommend John and his team to both manage your rental or sale of your property.
Excellent advise and open information. I am very confident in his approach
John has worked with us on the sale of 4 properties over the years. His market knowledge is excellent. He’s a strategic thinker and always gives sound advice. He is also very responsive and keeps us in the loop. All sales have achieved a successful outcome for us. We've used John to manage rental properties as well. He does an excellent job of selecting great tenants and he has that rare ability to work with both the landlord and the tenants so that everyone is confident that he will do his best to see that their needs and interests are met. It makes for happy tenants and happy landlords. He handpicks good trades people and maintains the properties well. John works hard for his clients and is a very easy person to get on with. We frequently recommend his services to others.
Since first inspection John has been always available to provide support in the journey. He opened the property specially on Sunday to align to our busy lives. Without hesitation opened multiple times after contract exchange to ensure the tradesmen were aligned, and even recommended where we should pay attention to get the value for money in our renovations. He also fulfilled his promises around follow ups with the strata for some defects. I could not ask more to John and I had the best experience across the Lower North Shore Real Estate agents I dealt with. I would not hesitate to recommend John if you are looking for a professional you can trust. John will be the first person I will call next time I decide to sell or buy a property.
Clear and concise advice and strategy for sale was first rate. A real professional with great communication and business acumen.
After our mother moved into retirement care, my brother and I reached out to John to help sell our family home. From our very first meeting, we found John to be extremely professional and confident in achieving the best results. He informed us about his marketing ideas and promptly sent over the necessary paperwork. John was always reachable and kept my brother and me updated after each open house. He even secured a sale before the auction date, alleviating the stress of the final day. The service and results were outstanding. John developed a strategy with effective marketing plans and achieved an excellent result. His professionalism, communication, and can-do attitude were exceptional. We wholeheartedly recommend John as an agent.
