John was very easy to deal with and provided great insights into the local area market activities. He also listened to our thoughts and along with the rest of the Whale Coast sales team, was at all times very approachable, attentive to our needs and professional
Thank you John. From our first conversation through to settlement you made the process very easy. Your energy was appreciated and a quick sale achieved.
John was open, direct and straight whilst also representing the best interests of his vendors.
From the initial friendly consultation we were confident that John and the team would do their best to manage the sale of our home. The photos, video and drone presentations were excellent in showcasing our home at Potato Point. We had a great response. Within 3 weeks John had secured good offers and a sale quickly followed. A happy and successful outcome for John and the team at Whale Coast Realty and for us. WELL DONE.
John and the team at Whale Coast Realty have been fantastic to deal with throughout the whole process from initial discussions, right through to the successful sale of our property. I couldn't recommend the Whale Coast team highly enough!
WhaleCoast Reality had a good marketing strategy and secured a good price for the property.
Couldn't ask for more in a Sales Agent. John was professional, contactable, proactive and obviously knows what he's talking about. Nothing was a problem and his advice was much appreciated. Would absolutely recommend him and his team.
Thank you John for all that you did in the sale of 32 Tilba street. We would recommend you to anyone that would be selling their home as you advertise the homes in a very professional way.
I have bought and sold properties with John Murray on several occasions, but also bought and sold with other agents too. He exceeded my expectations each time. The signboard barely got hammered into the ground on my most recent sale, and we had a buyer. Go with his gut feeling, its usually right, and listen to his opinion.
With similar properties on the market, I didn't hold out much hope of getting our property sold. The team at Whale Coast kept me informed through the process and worked really hard for the sale, if you need a property sold in Narooma I wouldn't use anyone else.
The Whale Coast Realty website describes an agent who ‘cares about you and goes above and beyond’. I did not experience any of this. Firstly, John made an appointment to inspect the property with me but he wasn’t available on the day - nothing wrong with that, but it was a harbinger of things to come. Following the inspection I received an email in the afternoon from the lady who showed me the property noting that John would promptly ‘follow up’. A week later John still hadn’t been in touch so I followed up the original email. Again nothing, so I called the office to speak to the lady salesperson but was put through to John. I had some questions, he said he would look into it and get back to me. Again, zip, just crickets - I had to contact him again. Eventually we reached the stage where I put in an initial bid and was waiting to hear back from John. This continued through the whole process - not once did John contact me first. He explained that the Vendor was a ‘farmer busy with the harvest’ but whenever I contacted him he had an answering bid from the Vendor ready to go. This continued until I sent an email on a Sunday (not expecting a reply) with some questions but John responded within an hour stating ‘I’ll call in the morning to finalise’. You guessed it – no phone call. I waited til Tuesday arvo before ringing. John apologised, stating he mistakenly called a ‘solicitor in Sydney with the same name as me’ but he didn’t call me following this error. I made my final offer and asked John to put this in an email (I should have requested this sooner) but he said it could take a while to get a response because the Vendor was a farmer… After hanging up I realised I had another question so I rang back only to be put on hold as John was on the phone. When I got through he congratulated me on the purchase of the property. Personally, I would not deal with John again as it left a bad taste in my mouth, but the rest of the Whale Coast team I dealt with were wonderful.
John and the Whale Coast Realty team have been delightful. John's consistent availability, extending to a Sunday property viewing, highlights their commitment to exceptional service. His responsiveness adds a valuable layer to the client experience. The team's dedication is evident, creating a positive and customer-centric atmosphere. John's readiness to accommodate schedules reflects a proactive approach that enhances the overall real estate journey.
