The team at Chapter have been fantastic through the buying process. They provided great information on the property and broader market, we're extremely flexible and supportive in helping us gain access to and view the property in advance and then guided us through the auction process from pre-purchase preparations to literally holding the baby on auction day - a truly comprehensive service. Beyond all the professional elements both Kaytlyn and Joseph were also a pleasure to deal with and seemed to want to really do the best for both the buyers and the sellers, taking the house buying process from a commercial interaction to one more about quality and community. As such - we wanted to say thanks to them and indeed - buy/ sell with them- they're nice!

We recently purchased a property and Joseph was the agent. Joseph was excellent to deal with and had a straight forward approach to the transaction. He also has a great team behind him as every interaction we had during the purchase went smoothly. Highly recommend.

Joseph & Kaytlyn have been a delight to work with - nothing has been too big or small for them to deal with. Despite the real estate agent usually operating on behalf of the seller, I, as the buyer, have found them nothing but true professionals - and always with the biggest smile. Brilliant, thanks.

Cannot speak highly enough of Joseph’s’ knowledge, enthusiasm, commitment and honesty as an agent! We have used many agents previously and decided to give Joseph a chance ( despite his age) to sell our property a few years ago. He not only sold that property at a great price but has also just sold our second property. Wouldn’t hesitate to recommend him for anybody looking for a professional ethical agent!

It was a pleasure to deal with Joseph and Kaytlyn when purchasing our new house. They are both really personable and knowledgeable about the area they work in. Communication was very good.

We were so happy with Joseph and Kaytlyn’s assistance in purchasing that we engaged them to sell our original house. Best decision ever! We received exceptional service, very professional and they always made us feel comfortable with their advice. They are highly recommended.

Throughout the entire process, Joseph was an absolute pleasure to deal with; always very supportive, accommodating and a wealth of knowledge about the current market. Not only did Joseph display a high degree of expertise in the property market, but he always communicated very efficiently and was very helpful. No matter what time it was, Joseph would often go out of his way to assist as he genuinely did care. We very highly recommend Joseph to anyone wishing to sell or purchase a property!

The process for us was very smooth. Joseph and the team were very professional and responsive to our needs and made it a really great experience. We would recommend Joseph and the team whether you're buying or selling.

From the very start of meeting Joseph he advised us of options and a realistic plan in marketing our property. Joseph is amazing, we found him to be very confident and very knowledgeable, honest and has extremely high work ethics. Joseph is highly motivated keeping us up to date in every step of the way. 100% recommend Joseph and his team if your thinking of buying or selling. One thing that stood out to us that Joseph always answered his phone and was always extremely helpful -5 Stars

Joesph was very enthusiastic and very efficient from the first meeting. He is a very skilled negotiator and an excellent communicator and very easy to get on with. We think the property update reports were very informative and positive but realistic. We would not hesitate to recommend Joseph Lordi and his team at McGrath Bayside.

Joseph was extremely professional and always transparent during the complete process leading to auction date. He provided regular feedback on the progress during this time. Post contract he has been efficient and informative regarding the progress of settlement.

Joseph was extremely well versed in his job very easy to deal with . Worked hard for a great outcome . Would recommend him highly . Very professional great job .