
Joseph Luppino
One year after initially looking into selling our first home we eventually took the plunge and decided to sell. We loved that Joseph was sensitive to our bittersweet decision to sell a home we really loved and made the process as easy as possible. He answered all of our questions thoroughly and promptly while we were deciding between agents, with great communication continuing right through the campaign. We felt informed through each week and when we didn't always feel confident or sure of ourselves we appreciated Joseph's willingness to explain all the steps along the way and set our minds at ease. A huge deciding factor in our decision to list with Joseph was his personal demeanour and the fact that we got on so easily. As fairly recent first home buyers we wanted an agent that would make prospective buyers feel comfortable in our home, and trust his insight. We found Joseph to be warm and genuine, without the stereotypical real estate agent schmaltz. We loved that Joseph noticed the little things; from the small improvements we could make to presentation through to the small details about possible buyers and their impressions of the home which were critically important. To top it all off we got a great result on auction day and Joseph has continued to help us right through to settlement this week - connecting us with rental property managers as needed and answering our questions about the buying process now that we're on that side of the market. We'd heartily recommend Joseph and the team at Village.
