Our experience with Josh as the sales agent was disappointing, mainly due to poor communication and a lack of proactive involvement. While we did receive some updates, they were mostly reactive and very high-level, often repeating information we had already obtained ourselves through the builder or our conveyancer. This did little to provide clarity or help us plan, particularly as settlement approached. This was a new-build purchase involving multiple parties, and there were delays and moving parts that required clear explanations and coordination. Unfortunately, we were rarely given straight answers about what was outstanding or what was actually holding things up, and we were left doing much of the chasing ourselves. Josh was aware that timing around settlement was critical for us due to pre-existing personal commitments. Despite this, we were only informed very late that settlement would not proceed as planned, and there was little guidance or support in managing the implications of that delay. Even after the sale, communication remained minimal and transactional. When we raised concerns or asked for context around post-sale matters, responses were brief and handled via text, rather than a proper conversation that might have helped explain the situation or manage expectations. Settlement ultimately dragged on for around 10–12 weeks, and despite the value of the transaction, we did not hear from Josh at settlement or receive any acknowledgment once it was complete. For a purchase of this size and complexity, we expected clearer communication, better transparency, and a more hands-on approach. That was not the level of service we received.

I've dealt with Josh many time as a buyer & vendor. I find Josh honest & doesn't waste your time. Gets the job done. Fantastic to deal with & nothing is a hassle.

We are so happy that we chose Joshua and his team to sell our house. We trusted Joshua from the start. Joshua is highly respected, honest and a pleasure to work with. He patiently listens and takes the time to understand your individual needs. He was able to secure a great price for our property during a fast declining market - mid 2022. It was an absolute pleasure working with him and his team. We will be recommending him to everyone.

Joshua is truly an honorable real estate agent and one who is professional, extremely helpful, genuine and knowledgeable of the market going above and beyond to help seeking home owners such as ourselves land our dream property. Our experience with him has changed our prior perception with the industry after 12 months of unsuccessful property searching and poor agents. We are so thankful and grateful for his honesty, time and compassion in our property purchase and cannot thank him enough!! It has been an absolute pleasure working with him – exceptional experience!

Joshua is very professional, helpful, and friendly person. He has great knowledge of the property market and goes above and beyond to make the transaction as easy as possible. I would highly recommend Joshua to anyone who wants to buy or sell property. It was such a pleasure to work with him.

Josh has been a great agent to deal with in the purchase of our new property. He was always quick to respond to any questions, whether by email or phone, and was always friendly and easy to deal with. He was honest and open every step of the way and a pleasure to deal with.

Joshua Karam is a very enthusiastic and helpful agent. He has provided me information as well as bringing initiative into his work. Since I was inexperienced, Karam had provided me with suggestions and guidelines to help rebuild my property to sell. As the result of selling the house above our expectations and giving his helpful advice, I truly appreciate what he has done and recommend him to other people.

We recently purchased a brand new house and Joshua was the listing agent. He was so helpful and went above and beyond to answer all of our questions and help get us settled in our home. He is hands down the best agent we've ever dealt with. We cannot recommend him highly enough.

Joshua has been from day one more than just an agent. He is very friendly and approachable. We have spoken with a lot of agent and the vibe was always business minded. Joshua has a different approach and we were comfortable dealing with him from day one. He has the patience of a saint. Especially the tricky situation we were in. He was always available to chat and always made the right decision by us. Hands down the best agent around. Wouldn’t hesitate to recommend him if you are ever selling!!!

Joshua has been nothing short of amazing to deal with. He was a true professional, communicated frequently and was always pleasant and easy to work with, no matter what challenge came our way. He provided a high level of expertise and finesse with the whole process, I cannot recommend him enough to anyone looking to both buy and sell. Joshua and his colleagues at McGrath all helped us sell our property and secure our dream home at the same time. We are very grateful for everything they have done for us. Thank you!

It was such a pleasure to work with Josh. He is a true professional and a very knowledgeable realtor. He was reliable, efficient and always made an effort to personally follow up all conversations. Josh radiates integrity and honesty and is a genuine person who I would highly recommend.

From word-of-mouth and the Rate My Agent site I chose Josh Karam to sell my 1950s three-bedroom home in Harold St, Matraville. During the entire sales process, Josh kept me very well-informed with frequent verbal and written reports. My constant questions and concerns were always addressed promptly, fully and patiently. These reports were not sugar-coated but always factual. I especially appreciated his calm demeanour throughout the campaign which saved me from becoming stressed. Without hesitation, I would recommend Josh to any prospective vendor.