Josie Galati, did a fantastic job selling our unit. She gave us a realistic valuation based on true local data instead of inflating the price just to win our business. Her marketing strategy and communication kept us informed at every step, and her strong negotiation skills secured a great result above our expectations. We felt supported the entire time and gladly recommend her to anyone selling a property.
The initial proposal submitted was not correct in that the valuation range quoted did not end up reflecting reality, a difference of about $200,000.00 (ie 15.4%). The quoted range needed to be reduced on a number of occasions so as to attract attention. When the quoted range was last altered downwards, market traction was achieved and the property was eventually sold. All other services including advice, negotiations and communications between vendor and agent were excellent.
We could not be happier with the service we received from Josie, Frank and Joe from the Preston/Reservoir branch. They were personable, professional, knowledgeable and supportive throughout the entire campaign. Their communication was excellent, keeping us informed every step of the way. They worked hard to achieve the best possible result and their professionalism on auction day was outstanding. Selling our family home was an emotional experience, and we truly appreciated their understanding and dedication. We are delighted with the result and would have no hesitation recommending them to anyone looking for a hardworking and professional team. Many thanks again to you all, Mary, Grace, Lina and Lucy
Gavin Johnston was fantastic from the point of showing the property, communication, and finally when we were ready to purchase the home. We were very happy with the entire process and the way Gavin handled it.
Gavin was a pleasure to deal with from start to finish!
Josie and Frank were both very courteous and helpful, steering and supporting me through a stressful time. They both managed Open house very well and always gave me prompt and helpful feedback. I was very grateful of the sale that they have executed and will always recommend them.
Working with Josie and Frank was seamless. From the moment we met them, they made us feel at home. In our now home! Thanks especially to the easy communication with Josie, the process of purchasing our first home was demystified. I felt like my needs were understood, my nerves were held safely, and that thanks to the care provided in such an emotional decision , I've moved through and come away with warmth towards the whole experience. I strongly recommend working with this dynamic duo if at all possible.
Was knowledgable about the prpoerty, as well as warm and inviting, remembered my name from multiple visits
Josie and the team were outstanding. Professional, respectful and very easy to deal with. Absolute pleasure to deal with and we were in amazing hands from the start right until the end of the process.
How’s this for a polished, heartfelt version? It keeps your personal touch while framing Gavin’s work in a professional light: "I would like to express my sincere gratitude to Gavin Johnston at Hockingstuart Preston for his exceptional service. It was an absolute pleasure to work with him throughout my property journey. From our very first meeting, Gavin’s friendly and professional approach put me at complete ease. He provided a level of comfort and confidence that is rare to find when searching for and purchasing a 'forever home.' Gavin went above and beyond to make every step of the process—from the initial inspections to his expert advice—far easier than I ever imagined it could be. If you are looking for a dedicated agent who truly cares about his clients' outcomes, I cannot recommend Gavin highly enough. Thank you, Gavin, for helping me secure my dream home!"
Josie and the team are professional in every sense of the word. They made a stressful situation seamless.
