We are going through a house downsizing process involving both selling our own home and buying a new house. It is one big moving step - such minefields as initially anticipated. After all it is a Joy-full ride - thanks to Joy! Joy H is engaged for the whole journey, always helpful. On selling from house sprucing-up, staging to price negotiating ...and whatnot, Joy is a trouble shooter, always working (over weekends and holidays), effective networking. On buying Joy is efficient, skilful in narrowing gaps between buyer and vendor. The next step is for Joy to coordinate among 3 vendors/buyers and 3 solicitors for settlements, and hopefully for the smooth transfer of ownership. Again, thanks to Joy. We give full credit to Joy H and recommend Joy in real estate dealing in Carlingford and nearby areas.

Working with Joy Hsieh was an outstanding experience from start to finish. Her communication was warm, responsive, and proactive — she kept us informed at every step and made sure we never had to chase down an answer. Joy's market knowledge is exceptional. She came prepared with a thoughtful pricing strategy and clear insights on staging and timing that helped position our home for success. When it came to negotiation, she advocated strongly on our behalf while keeping things professional and smooth with the buyer's side, giving us confidence and peace of mind throughout. Above all, Joy is organized, ethical, and genuinely cares about her clients. If you're looking for a real estate agent who combines expertise, integrity, and a personal touch, Joy Hsieh is the one to call. Thank you, Joy!

Interest rate rises twice in two months and the selling is hard. It would be better if we changed our strategy earlier

We were extremely happy with our experience. Communication was excellent - Joy was always quick to respond and took the time to explain everything clearly, which made the process feel straightforward. She maintained a very positive and professional attitude throughout and was incredibly accommodating, making herself available to potential buyers and holding multiple private viewings after hours. We were also very pleased with the final sale price achieved. Highly recommend.

We were very happy with Joy’s professionalism, communication skills and efficiency. She walked with us through all the steps of selling our apartment while we lived in a different city, she handled everything and it was a great experience working with her.

Joy offered her professional opinions from time to time which helped me to move forward at challenging times. Although the market had turned stagnent unexpectedly, Joy had been diligent in following up with potential buyers and providing me updates, giving me a realistic picture throughout the process. Joy has a very good team. They helped me in restoring the property in its best condition and took away the stress I need to face otherwise.

Joy is a very experienced agent. selling my property did not go as smooth as we thought but Joy has been very patience and sharing her advise with us along the journey. We appreciate everything she has done.

Joy is a very experienced and professional agent, she was very knowledgeable about the market conditions and helped us set clear a reasonable expectations. She had great communications skills and always replied within a few hours. She was able to sell the property faster than expected. I would highly recommend Joy!

Joy Hsieh from Tracy Yap Realty was incredibly helpful throughout the entire process. She provided clear, detailed guidance and made everything much easier to navigate. We both purchased and later sold our property through Tracy Yap Realty, and the experience was consistently smooth and professional. We highly recommend Tracy Yap Realty and Joy Hsieh for their excellent service and support.

Effortless communication, deep knowledge of the current market, hard-working and professional.

The agent is quite responsive and reliable.

We inspected few properties with Joy, she always give us good advise. After we gave an offer, she make an efficiency communication between owner and us. By the professional service from Joy, we can buy the property before auction. We are so happy for this.