Nailed it. From the approach, the timing, the improvements, to engaging with the complexity of an estate sale. Julie and Rob knew who to involve and how to engage them to get a great outcome at a time of increasing uncertainty. Quite the team of complementary skills that I appreciated and found beneficial at each stage.
Julie and Rob sold my house recently off market while it was tenanted. They worked together seamlessly and achieved a great result for me with none of the stress I had been anticipating. There was minimal disruption to the tenant which was very important to me. They know the St Ives are like the back of their hands and this local knowledge proved invaluable in securing a serious buyer. I was very comfortable with the quality of communication throughout the process, and was kept clearly informed along the way. My concerns and queries were acknowledged and addressed clearly and comprehensively along the way. It was clear to me that Julie’s and Rob’s combined expertise and experience and ability to work so well together was a major factor in the successful sale of my property, and I would thoroughly recommend them to prospective vendors.
Rob and Julie were absolutely exceptional agents and went far beyond what's expected of them. Nothing was ever too much trouble and they really made us feel valued. They did a great job in securing the best price for us in a relatively tough market and kept us informed throughout the process. Would absolutely recommend to anyone looking to sell their property.
We preferred Lane & Place to larger and less local agencies because of their detailed understanding of the North Shore environment in which we were selling – plus their investing time in us up front to establish our needs during the sales process, as a family with disabled members, as well as outlining thoroughly the gamut of statutory process, price and timing issues involved in moving from our home of 25 years. Julie and Rob were exceptional in the amount of personal time and care they invested in advising and informing us each step of the way, ensuring the best presentation an ironing out with us issues such as pool compliance, building inspections and statutory requirements. They also showed a fine understanding of buyer needs, listening closely to what the market was telling them and working to resolve issues before they became problems. They honoured each and every undertaking made and achieved our price and settlement term expectations, which we laid out and agreed in advance.
Julie was amazing to deal with. I was helping Mum sell our family home of 40 years, so it was an emotional time. Julie has a high EQ and was very sensitive to that. She made us all feel so looked after and did everything (and more) to make sure Mum felt supported. Julie went the extra mile and helped Mum with the online things, recognising Mum needed help there. Julie also knows the market, helped with styling, and managed everything expertly. Highly recommended!
We bought the property with Rob & Julie’s help so had no hesitation in using them to sell as well. They are a power couple who actually listened to us and acted fairly, honestly and respectfully every step of the way. When things got crazy Julie turned into beast mode which I loved as she supported us going above and beyond. These guys don’t do the minimum, they get it done in style. Will not hesitate to recommend or use again, they’re the best!
Julie and Rob are both very professional agents, knowledgeable about the area, great communicators, transparent and kept us up to date through out the whole campaign. We appreciated their friendly and helpful approach with selling the family home. They both went above and beyond to achieve a great result. We would highly recommend both Julie and Rob.
Julie Warnes works with her husband at Lane & Place. She did all the follow up for the sale of our property ( I believe she is pretty hot at sales as well). However in our case she went to NO end of trouble in guiding us thru the maze of paperwork, it was so refreshing to find someone who actually cared about us. Every question was answered in full with great knowledge. It is very hard to find people who actually care about their clients. Worth Speaking To.
Just to send our deep thanks to you and Rob for a great team effort and your enthusiasm, energy and tenacity in navigating us through this crazy process. You’re both a pleasure to have worked with throughout, are a formidable duo and took on the challenge with great heart and professionalism. Warm thanks from us both.
Julie was such a pleasure to deal with. Amazingly helpful from our first conversation with no hidden agenda. Just genuinely interested in helping us find the right home
Julie's willingness to go above and beyond for both seller and purchaser is something I've not seen before in any of my many dealings with real estate agents over the years. Her work is tireless and nothing is too much to ask. She is honest, trustworthy, professional and an absolute pleasure to work with. After working with Julie on two house sales I would not consider using anyone else on the North Shore.
