Justin's profile

Justin's reviews

  4.9  
Justin has 271 reviewsacross 50 different locations, showing 12.
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Justin's qualities as told by our client reviews: responsive, friendly, reliable, supportive, honest, clear communication, local expert.
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Seller review
Highly professional and focussed on providing a quality experience
over 4 years ago
Highly professional and focussed on providing a quality experience

Justin is a highly professional, personable, honest and approachable agent who provides a very high quality service. Justin communicates in a very timely manner which ensured I was always up to speed with what was happening with my property. Justin has a good sense of humour while always remaining completely professional. I would use Justin again and strongly recommend him to any prospective clients. Between Justin and Dimi I have never had better communication from any real estate agent anywhere.

Buyer review
Great service, Great outcome!!!
over 4 years ago
Great service, Great outcome!!!

According to me buying a home is getting to know 2 things better, 1) the home itself (structure) 2) the agent or agency. If either one of them is on a shaky ground the results can be unimaginable. Every time I speak to Justin the vibes I get is of a trust worthy, professional and experienced person who is not ready to cut-corners and is always right by the buyer and seller (walking a very balanced line). We were at peace knowing we are dealing with an agent from McGrath. McGrath has carved out a big name for itself in Sydney and Canberra market, with their do-the-right-thing , professionalism and market wide experience we know for sure we are dealing with the right agents and we are getting what we have been promised, "its the organisation culture". Thank you Justin for making our journey a breeze!!!

Buyer review
True compassion
over 4 years ago
True compassion

Dimi and Justin really care about their customers. I appreciate Dimi's response in arranging an open house on a short notice and patience in going through all the details. I felt the inspection was very personally and she understands her customers. Justin on the other hand is very approachable and great in guiding with his experience. He really cares about his clients and I like the way he follows up at each and every level. With the help of these two lovely people as a team, we are now in our new heaven.

Seller review
Friendly, Professional and Genuine - made the sale process easy
over 4 years ago
Friendly, Professional and Genuine - made the sale process easy

Justin Taylor and Dimi Romero were an absolute pleasure to work with in selling our house. From the start they were professional, honest and down to earth. They gave us realistic sale advice and supported us in engaging great tradespeople to help us prepare our house for sale. Justin and Dimi were always responsive and reassuring during the busy sale period. Justin was great in engaging potential buyers. They helped us achieve a strong sale under auction. We would strongly recommend Justin and Dimi.

Seller review
Another successful outcome.
over 4 years ago
Another successful outcome.

It doesnt matter whether I am buying or selling, Justin has always been honest, fair, reliable and provided great advice. He is an absolute delight to deal with. There is no one else I would choose in Canberra. His marketing partner Dimi is also incredibly professional and I loved the marketing campaign for the sale of my house, which no doubt contributed to a better than expected sale price.

Seller review
Above Expectations
over 4 years ago
Above Expectations

I appreciate all your help in selling our home. Your marketing strategies, professionalism and excellent customers services are all above our expectations. We will surely recommend you to our family and friends.

Buyer review
Great and helpful to deal with
over 4 years ago
Great and helpful to deal with

From a buyers view - Justin and Dimi were fantastic throughout the inspection, auction process, purchase and post auction settlement. They went above and beyond to assist us purchase a home. Justin was available continuously and helpful with pre- auction questions. Dimi was always responsive and accommodating throughout the settlement period and beyond for any questions. If I were selling a home I would definitely recommend Justin and Dimi they were fantastic to deal with.

Seller review
Professional pair with great results
over 4 years ago
Professional pair with great results

Sold very quickly at a great price. While it is often a bit of a lucky dip on getting the right person at the right time interested in buying, Justin and Dimmi were able to capitilise and work on this interest quickly to generate a sale with a price above what we expected. All aspects of process were carried out smoothly and would not hesitate to recommend their services.

Seller review
Great customer focus
over 4 years ago
Great customer focus

We selected Justin and Dimi at McGrath to handle the sale of our house in Franklin and we couldn't be happier. Prior to the campaign, they arranged trades to complete some updates to the house, as we were managing the sale remotely. They were honest and engaging around price expectations and informative in describing the process. During the campaign, they developed an excellent marketing package and kept us informed regarding the interest in the house and their next steps. In the end, they generated a lot of interest in the house and helped us negotiate a pre-auction sale. Justin's considerable experience was evident throughout the campaign and was instrumental in delivering an excellent outcome.

Seller review
Exceptional
over 4 years ago
Exceptional

Justin and Dimi are absolutely wonderful to work with. It’s like having friends on the “inside” that is working for you. Justin kept me well informed and provided feedback straight after the home inspections. Even though things didn't go to plan at the time of the auction, Justin still managed and negotiated a price that we were happy to sell it for. Would highly recommend Justin and his team for their professionalism and experience.

Seller review
This bloke knows what he is doing
over 4 years ago
This bloke knows what he is doing

Justin was the agent who sold me my first house. He was honest, ethical and made me feel like he was doing me a favour in getting more money out of me to secure my first home. When it came time for us to sell it 16 years later, he was our first choice. His initial research and quoting was backed up by a wide range of recent comparable sales, and he didn't under-quote or over-promise. He and Dimi Romero gave us very specific advice on what needed to be done to help get the best price for the house. With every recommendation, they gave us a "why" - why it was suggested, and what it would help do for us (based off their experience). They even did this when explaining the advertising spend. The entire processes was ridiculously painless and the plan to take it to market was logical, yet flexible. During our open home period before auction, we got multiple, comprehensive updates from them on what was going on. We never, ever had to chase them on anything. We ended up accepting a pre-auction offer that was far above anything we expected to get. I have no doubt that the reason for this is Justin's extensive experience and knowledge of the Canberra market, and the expertise he and Dimi had in making the house look the best, in knowing how to reach the people who would want to buy it. Their understanding in how to navigate a really silly, competitive market was crucial in us making an informed decision to accept a pre-auction offer. I cannot recommend them enough.

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