Kaitlyn guided us through the purchasing process effortlessly. She communicates well; her professional demeanour helped us to complete the purchase without complications.

Our agent was able to get price close to what we expected. Realestate. Com. Excellent coverage

Outstanding knowledge of local market. Professionalism top shelf with outstanding communication. Keeping me updated regularly with offers and updated circumstances.

Kaitlyn was excellent in helping us find our new home. We appreciated her communication, she is so approachable and willing to help when needed. Thank you Kaitlyn for making this new chapter of our lives so much easier. Would highly recommend Kaitlyn.

Kaitlyn was an outstanding agent during our property-buying journey. From the very beginning, she demonstrated a remarkable commitment to helping us find our dream home. Her responsiveness was impressive; she was always quick to answer our calls and emails, making us feel prioritised and supported throughout the process. Kaitlyn provided us with a wide range of options available in the market, ensuring that we were well-informed and had plenty to choose from. Her knowledge of the local real estate landscape was invaluable, and she took the time to understand our preferences and needs. What stood out the most was her friendly demeanor. Kaitlyn's positivity and approachability made the experience enjoyable. She was not just a real estate agent; she felt like a partner in our journey, genuinely invested in helping us find the perfect home. We are incredibly happy with our new house, and we owe a great deal of that success to Kaitlyn’s hard work and dedication. We highly recommend her to anyone looking to buy a property!

My experience with Kaitlyn was very professional was very experienced in her job and would be a very important member of a company going forward

Very satisfying to be able to put your trust in an agent that has a great knowledge of the market, both local and surrounding areas, and works in an agency that has the procedures and connections to promote your property properly. Kaitlyn is a wonderful person, easy to communicate with, always available to answer questions or solve problems, and gives a 110% effort to her work. She has a remarkable ability to stay focused on the task, while always having a back up alternative if a pivot is required. Regardless of the house sale result, It has been a pleasure meet and spend time with Kaitlyn Douglass.

Ms. Douglass was wonderful. She was the seller's agent for our home purchase and was fantastic to work with. We were only in the country for a short time and she was able to make sure the sale went through on a difficult timeline. She was very responsive and helped us secure our new home.

Kaitlyn worked tirelessly to bring about our purchase. Nothing was too much trouble and she insured that we were kept "in the loop" during the entire process. We would have no hesitation in recommending her to anyone looking to sell or buy a property in the Port Stephens area. We wish her well for the future.

Kaitlyn was initially our property manager - as a property manager she was exceptional. She won our business with a promise to be different/better and she absolutely delivered on that promise! When Kaitlyn moved into sales she kept in touch and when we decided to sell she was literally the first and only person we thought of. We feel that she has always told us the truth, always been prepared to go above and beyond, and always communicated with us in a way that shows she has our best interests at heart. In the process of selling our propery she was really well organised and really energetic. She found us the right buyer and I believe she achieved a great outcome for both sides. We strongly suggest that if you are buying or selling in the Port Stepehens area that you speak to Kaitlyn. We unreservedly recommend Kaitlyn Douglass.

Kaitlyn found our new home and also found buyers for our old home. Kaitlyn is very professional, knowledgeable on this area and the current market, as well as being well presented, likeable and has a pleasant personality. I would gladly recommend Kaitlyn to anyone wanting to sell their property.

So pleased with our choice to list with First National! Kaitlyn was amazing. Advice, feedback and communication was exceptional! Highly recommend Kaitlyn! ….and I must say the whole team was great to work with!